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Hanlees Hilltop Toyota
Richmond, CA
919 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 919 reviews
Verified Customer
August 31, 2023
Hi i'm so happy with Hilltop toyota, very good costumer service and helpful people. service and helpful people. More
by madhukarkikc
Employees Worked With
August 31, 2023
Yesterday's experience was unusual. Normally my car is ready within the time promised. Yesterday it was two hours past the time promised and no one called to let me know. I tried callin Normally my car is ready within the time promised. Yesterday it was two hours past the time promised and no one called to let me know. I tried calling multiple times and couldn't reach anyone. I did get a text close to 1pm, but the time promised was 11am. It's a convenient location which is why I take my car there. Reception/front desk and courtesy shuttle are pleasant and courteous. More
by DLYNCH3
Employees Worked With
N/a
August 29, 2023
Clerical Staff was shorthanded and clearly irritated that day. They were not customer friendly the day of my service.. Technician service reps were great and apologetic for any delays caused in the servic day. They were not customer friendly the day of my service.. Technician service reps were great and apologetic for any delays caused in the service. More
by VANHM510
Employees Worked With
August 29, 2023
My service advisor, Jose, was super communicative and kept me apprised of the status of my vehicle. My vehicle was carefully serviced and done in a reasonable time. kept me apprised of the status of my vehicle. My vehicle was carefully serviced and done in a reasonable time. More
by Sean T.
Employees Worked With
Jose Cadena
August 29, 2023
Overcharges, charged $631 for a checkup didn't do any work at all, why? I do not understand they only did an oil change, looked at my brakes and tires work at all, why? I do not understand they only did an oil change, looked at my brakes and tires More
by debmac69
Employees Worked With
