Hanlees Hilltop Toyota

Thank you to the members of Toyota for helping me get my truck, thank you very much to Mr. Juan and Armado for everything. truck, thank you very much to Mr. Juan and Armado for everything. More

Service was amazing, Sheila and Jenny took great care of me, fast service, they were able to accommodate me without an appointment, highly recommend me, fast service, they were able to accommodate me without an appointment, highly recommend More

Muy mala comunicación y no quedé satisfecho me dejaro 1 semana sin carro y no ofrecieron transporte si yo no me tomo un día libre en mi trabajo para saber cómo va mi carro no me comunican nada llame muc semana sin carro y no ofrecieron transporte si yo no me tomo un día libre en mi trabajo para saber cómo va mi carro no me comunican nada llame muchas veces y me ponían en espera siempre y al final me colgaban o mi llamada no entraba. En el dealer de Oakland de deje mi carro 1 día y me dieron otro y no pague nada More

It was hard getting a call back. Called twice the first day, left a message and never got a call back. Took two days to finally get someone to schedule an appointment. Then they kept Called twice the first day, left a message and never got a call back. Took two days to finally get someone to schedule an appointment. Then they kept the truck six hours for a simple tire rotation after promising it to be ready by 10AM. Never called me when it was done at 9:25, Then they claimed they did call. My smart phone said I had no missed calls so I know they didn’t call. I tried calling the dealer at 11:30AM and got no one so I left a message to call me for an update. They never called back. Finally I called six and a half hours and got a live person who informed me it was ready. Very poor service. Hope they do better in the future. More

They were top-notch, Riccardo was so helpful in helping me with what I was looking for and what I could afford. Much better than the salesman man I had 5yr ago,I walk out of the store that day and bought me with what I was looking for and what I could afford. Much better than the salesman man I had 5yr ago,I walk out of the store that day and bought a Honda. More

Always nice and clean. Service advisors are nice and explain what is needed for your car. Service advisors are nice and explain what is needed for your car. More

Great customer service from the whole sales team 10 out of 10 would recommend. Good experience of 10 would recommend. Good experience More

All I wanted to know is if my broken center console would be covered under warranty but instead I was told it was broken and was charged over $300! I already knew it was broken and I did nothing to break it be covered under warranty but instead I was told it was broken and was charged over $300! I already knew it was broken and I did nothing to break it yet its not covered and they want a total of over $1000 to make my center console close again. My car is less than 2 years old with less than 15,000 miles. I am very disappointed in this dealership! More

Taking time to wait for the representative to check my car, but the preparation of the estimate was so quick car, but the preparation of the estimate was so quick More

Great Customer Service. My advisor explained the process, past services and what work was required during this service. My advisor explained the process, past services and what work was required during this service. More