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Hanlees Hilltop Toyota

Richmond, CA

4.3
920 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 920 reviews

October 01, 2023

Staff made us feel welcomed. Very attentive and helpful. They went above and beyond to make sure we were happy and satisfied with our purchase. More

by ALMAE5311
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Everyone who works here is very customer-focused. Quick intake with my service appointment. Efficient work. Shuttle drop/pickup service is helpful. Perhaps Toyota should upgrade the shuttle used to o More

by nhart87
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josephine, Michael
Sep 30, 2023 -

nhart87 responded

Thanks for the great service

September 30, 2023

Great customer service. ..everyone there is just awesome. I would definitely do business with them again More

by CLASSYLADYSASH7
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Espinosa
September 30, 2023

Jenny provided excellent service and also provided me with transportation to and from home. My overall experience was excellent. More

by SABIRNAJLA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jenny (Service)
September 30, 2023

Jen helped me out, and she did amazing job in getting what I need for my car. She asked so much questions in what I’m there for More

by JONAHFROMSF
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Recommend Dealer
Yes
Employees Worked With
Jen
September 28, 2023

Not really good customer service from all most all advisor . I’m a regular customer and I take my brother car also for the service and they said there was a oil leak and need to change but when I went More

by bao.button
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Yes
Employees Worked With
Service department
September 28, 2023

I am happy with the service they provide, especially the women who took care for me. I already wrote the reviw for the last service More

by Zuzannalw
Service Price Transparency
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Yes
Employees Worked With
I didn’t interact with the manager
Sep 28, 2023 -

Zuzannalw responded

I already wrote

September 28, 2023

James Benavides is an awesome sales person! Told him what I needed and come through. Went out of his way to please me and my mom. Even picked us up when the minivan was ready for delivery. Good More

by FERMIN666
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Benavides
September 28, 2023

It was long waiting even I had an appointment, and after 25minutes someone came in to asked, that was little disappointed More

by kabinsilwal
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I do know who was
September 26, 2023

Excellent customer service. Discussed my needs for my car. Very personable and professional. Received car back sooner than expected. More

by SANDRA_GEMINI16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sheila Garner
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