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Hanlees Hilltop Toyota
Richmond, CA
920 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 920 reviews
Verified Customer
October 10, 2023
I had to wait almost 2 hours for my oil change after I asked for the shuttle service to drive me home and they told me no because it would be less than 1 hour. asked for the shuttle service to drive me home and they told me no because it would be less than 1 hour. More
by asanders663
October 10, 2023
Fué un buen servicio, muy amables todos y me ayudaron con el proceso en lo que necesitamos el proceso en lo que necesitamos More
by EMMABARAHONAPAZ
Employees Worked With
October 10, 2023
The people are friendly. But the cost isn’t high. They never put my mat back on the left side in front. But the cost isn’t high. They never put my mat back on the left side in front. More
by Jesus soldier
Employees Worked With
October 08, 2023
Great , straight to the point . good experience. Very helpful and explained every thing and very fast .. good experience. Very helpful and explained every thing and very fast .. More
by PARMARCARRIERSINC
Employees Worked With
October 08, 2023
Nice and clear explanation on what was going to happen during the service appointment and an estimate for how long the service might take. Friendly people during the service appointment and an estimate for how long the service might take. Friendly people More
by MIGUELVALENCIA2486
Employees Worked With
Service
October 08, 2023
Jenny is Amazing! Transparent,Honest, and Upfront. Jenny is invaluable to Toyota. Two things could have been better. First thing is the invoice process. It was a littl Transparent,Honest, and Upfront. Jenny is invaluable to Toyota. Two things could have been better. First thing is the invoice process. It was a little confusing to understand the breakdown of the total cost from services I declined. If I would have understood the final cost declined services, I would have had a few items repaired. For the coolant exchange service I did pay for, Jenny did give me an accurate estimate for the costs. Second, was the wait time. My appointment was at 11 am but I dont think I was seen until 11:45 am. Overall, I wouldn't commit to any service at Toyota Hilltop without Jenny as my service advisor. More
by rarnold1054
Employees Worked With
Jenny Williams
