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Hanlees Hilltop Toyota
Richmond, CA
918 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 918 reviews
Verified Customer
September 13, 2024
I had a very difficult time getting the job done. Regeina was completely ineffective. Liew was also ineffective. Mike finally got the job done. I don’t trust this deSlership overall. Regeina was completely ineffective. Liew was also ineffective. Mike finally got the job done. I don’t trust this deSlership overall. More
by robconrad2354
Employees Worked With
Regiena Simmons zero stars!!!
September 12, 2024
Marinca Morales was very attentive and responsive. She took good care of my 2011 Sienna and communicated all the issues, and explained which were critical or not. She took good care of my 2011 Sienna and communicated all the issues, and explained which were critical or not. More
by J
Employees Worked With
Marinca Morales
September 10, 2024
Meand my wife we bought a car from Mr. Joseph , who was extremely friendly, helpful, and knowledgeable. The whole process was easy, and at no point did Joseph show an ounce of unprofession Joseph , who was extremely friendly, helpful, and knowledgeable. The whole process was easy, and at no point did Joseph show an ounce of unprofessionalism because we asked a lot of questions. 🙂 We definitely will be referring him to our friends and family for car purchases. Not only was Joseph kind and helpful, but the entire staff members and fillipe a financial manager was also very helpful and more comfortable to deal with him at the Hanlees Hilltop Toyota were truly welcoming and friendly. We had a wonderful experience here. Thank you all! More
by Shahisabin105
Employees Worked With
September 05, 2024
I was met cordially by a person placing a service number followed by an equally cordial service person, who detailed my service and noted an intermittent problem on our record. followed by an equally cordial service person, who detailed my service and noted an intermittent problem on our record. More
by glenn
Employees Worked With
Martha Reyes
August 31, 2024
I had an appointment at 10 am and my truck did not get serviced until noon . I waited there for 3 hours. It was my trucks first service. My mechanic only serviced my truck for 30 minutes. Only tire rotati serviced until noon . I waited there for 3 hours. It was my trucks first service. My mechanic only serviced my truck for 30 minutes. Only tire rotation. More
by COACHALVEZ
Employees Worked With
August 28, 2024
It was a very easy process. They had A1 customer service, I honestly was a little surprised but thankful. They had A1 customer service, I honestly was a little surprised but thankful. More
by aplus_1972
Employees Worked With
August 28, 2024
Have been coming to Hanlees for a couple years and find I have great service advisor and thorough in their expertise and help. Jessie is a wonderful and friendly person who knows his stuff have great service advisor and thorough in their expertise and help. Jessie is a wonderful and friendly person who knows his stuff More
by Doud
Employees Worked With
Service advisor
August 26, 2024
I don’t think so they do proper work because i have Toyota free service , my car is same condition nothing changed, not good customer service no supportive Toyota free service , my car is same condition nothing changed, not good customer service no supportive More
by SMITH13
August 25, 2024
Cindy always be a niceperson with us thank you soo much for you kindness i for you kindness i More
by cpalencia
Employees Worked With
