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Hanlees Hilltop Toyota
Richmond, CA
920 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 920 reviews
October 21, 2023
They properly diagnosed and replaced/repaired a tricky front end or suspension squeak and creak that was driving me nuts. The truck only had 4,000 miles on it so it is brand new and I was having a little front end or suspension squeak and creak that was driving me nuts. The truck only had 4,000 miles on it so it is brand new and I was having a little trouble finding the EXACT cause and location of the awful high pitched noise. They found the cause and replaced the mounting bushing and now the truck sounds brand new again! Thank you!! More
by MELISSAKARETNY
Verified Customer
October 20, 2023
The staff was friendly and attentive. Service was efficient. The prices, however, seemed pricey and did not appear consistent with how the services were priced on the Toyota App. Service was efficient. The prices, however, seemed pricey and did not appear consistent with how the services were priced on the Toyota App. More
by tbvh2003
Employees Worked With
Jessie Lobo (5 stars)
October 20, 2023
What made my service great was the service rep Jenny. She was absolutely fantastic, knowledgeable, and explained everything to me since I am not really familiar with car parts and services. She was absolutely fantastic, knowledgeable, and explained everything to me since I am not really familiar with car parts and services. More
by karen
Employees Worked With
Jenny
October 20, 2023
It was a great experience. I was helped by Julio, not Anthony. He was great. I was helped by Julio, not Anthony. He was great. More
by ANCIENT.ONE55
October 19, 2023
Jose, the service manager was very helpful, considerate and showed a lot professionalism and empathy towards my car problems. and showed a lot professionalism and empathy towards my car problems. More
by ORIANELE
October 16, 2023
Accommodating, clean and faster service ; they accept walk ins ; so far my car after service was ok walk ins ; so far my car after service was ok More
by SEPTEMBER1530
Employees Worked With
October 16, 2023
The only think bad is the wait is too long And when the was ready to pickup was not told where we should picked it up was ready to pickup was not told where we should picked it up More
by deniseelias
October 16, 2023
Thai Nguyen help me always all the way until to last document and also Anthony Garcia. We always to there you feel special to them. Always very helpful and they what you needs in a car. document and also Anthony Garcia. We always to there you feel special to them. Always very helpful and they what you needs in a car. More
by ROSIEROSE1952
