Hanlees Hilltop Toyota
Richmond, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Muy contenta gracias a toyota cambie mi sienna por una más reciente el trato muy agusto y excelente todo el personal que me atendió como Irving y el señor Jose muy amables.espero pronto poder sacar un c más reciente el trato muy agusto y excelente todo el personal que me atendió como Irving y el señor Jose muy amables.espero pronto poder sacar un carro más económico en gas por lo pronto esta como es familiar yo encantada. More
Great service experience! I was checked in at service desk on time and the agreed upon services were performed perfectly and my car was finished on time! I give 5 stars. I was checked in at service desk on time and the agreed upon services were performed perfectly and my car was finished on time! I give 5 stars. More
I want to say thank you Jenny, Meagan and Anthony for all of you guys help. Anthony thank you so much for taking the time to answer all my questions and looking at my seatbelt in my car. Megan and Jenny all of you guys help. Anthony thank you so much for taking the time to answer all my questions and looking at my seatbelt in my car. Megan and Jenny thank you ladies for working with me as well with the transportation for my boyfriend to drop off the car . You ladies went above and beyond taken care of him so that he didn’t miss his zoom meeting . Jenny thank you for not taking your special break on me ! Lol Megan you make sure to keep her in line too. Thank you for looking into the shipping of the part for my car . It was real stressful for me to go to work and talk to you ladies on the phone but you ladies took your time with me and we all was on the same plan with a good game plan !!! You ladies made a really stressful situation a fun experience thank you for coming to work that day ! I’m really happy that my car was done quick and fast so. I will stop by soon but not too soon . Thank you all again . More
Toyota owners go to a dealer instead of outside workshops due to perception what authorised dealers can be trusted and they will only do what's best for the vehicle owner. Was offered discretionary items wh due to perception what authorised dealers can be trusted and they will only do what's best for the vehicle owner. Was offered discretionary items when i had gone in for a toyota recommended basic service instead of focusing on items that demanded attention and I only noted them when I came home but was not mentioned to me while I was there ( ex recommended differential oil change). With limited resources, it's common sense that a vehicle owner would rather spend on important issues rather than discretionary things. While I was there I asked for service specials and was told there were none even though they're clearly available on the website and this was being dishonest to a trusting customer who looked up to hanlees as being a good dealership. Am disappointed that it is becoming increasingly difficult to trust anyone. More
I was really taken aback by the service reps deliverance of new tire charges. She did not even try to fit me into a budget tire just told me that it would cost me over 850 for new tires. I also felt really of new tire charges. She did not even try to fit me into a budget tire just told me that it would cost me over 850 for new tires. I also felt really bad at the price of the service. I will be looking elsewhere for servicing in the future. More
We loved working with this dealership and really enjoyed our partnership with James on this purchase. our partnership with James on this purchase. More
Excelente servicio al público, personal muy amable y atento, muy profesionales cada uno en su area de trabajo. Contenta y satisfecha con el trabajo realizado a mi carro atento, muy profesionales cada uno en su area de trabajo. Contenta y satisfecha con el trabajo realizado a mi carro More
Waiting area is very clean and the tv provided helps to pass time . Hope the area especially the sofas are sanitized at least once a day . pass time . Hope the area especially the sofas are sanitized at least once a day . More