Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanlees Hilltop Toyota
Richmond, CA
920 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 920 reviews
Verified Customer
November 05, 2023
They are slow to greet customers with appointments; I waited about 25 minutes for a service writer to come out of their office and begin the process of writing up my service request. I spent over $2,500 waited about 25 minutes for a service writer to come out of their office and begin the process of writing up my service request. I spent over $2,500 for routine major servicing, which no one reviewed with me after all of the work was completed, and my car was dirty when I picked it up on the morning the work was completed. More
by James Sanders
Employees Worked With
Service
November 05, 2023
Dealership was efficient and professional. I’m very pleased with the purchase I made. Everything went smoothly. I’m very pleased with the purchase I made. Everything went smoothly. More
by FAME837
November 04, 2023
I’ve purchased cars every 3-5 years for the last 30 years from just about everyone. This was by far the easiest and most friendly group I’ve ever dealt with. James Benavides was super friendly and call from just about everyone. This was by far the easiest and most friendly group I’ve ever dealt with. James Benavides was super friendly and called with updates (huge), the deal and financing was straight forward, and everyone just seemed happy to make the experience smooth and friendly. I wish every dealership would have the same philosophy. Buying a car is an enormous purchase and should be fun. Everyone there made that happen and I’m grateful for their efforts. Even though it’s an hour+ from my home I would buy there again. Good people make it worth it. More
by HARLAN994
Employees Worked With
Other Employees :
I apologize for not remembering his name but the guy I worked with in financing was awesome. Very friendly and easy to talk to.
November 02, 2023
The dealership has always been transparent with their pricing, always been consistent with work and pricing. There was a phone call for every item about the amount I originally signed for. pricing, always been consistent with work and pricing. There was a phone call for every item about the amount I originally signed for. More
by N1SHEBOO
Employees Worked With
Service manager and technicians
November 01, 2023
Offered shuttle ride, very clean, and nice staff. Approached with proper mannerism. Will come back and get service done. Approached with proper mannerism. Will come back and get service done. More
by saefongnai65
October 30, 2023
Easy to make an appointment not too long if you’re waiting fir your car. There is coffee and Tv to keep you amused. waiting fir your car. There is coffee and Tv to keep you amused. More
by Chitobato
Employees Worked With
