Hanlees Hilltop Toyota
Richmond, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Work is good but expensive and some agents try to sell you wasteful and unnessary services. you wasteful and unnessary services. More
The overall process was smooth and everyone was nice. However it was too long. We waited for more than an hour to see the finance manager. And during the wait we asked to see details of the warranty that However it was too long. We waited for more than an hour to see the finance manager. And during the wait we asked to see details of the warranty that was not provided until we met the finance manager. This should have been provided while we were waiting and that would have saved some time. More
Great quick and easy service. They make it easier for us to wait for the service to be completed and also have a shuttle service available They make it easier for us to wait for the service to be completed and also have a shuttle service available More
The reason I brought it in was because my tire pressure light was on. Was not told it was because there was a bolt in my tire while it was being looked at nor when I went to pick it up. Next day the light light was on. Was not told it was because there was a bolt in my tire while it was being looked at nor when I went to pick it up. Next day the light was on again, I called 3 times and left a voicemail for the service dept. no one called me back. The next day the tire was flat. I decided to drive the few miles to Toyota. I was given attitude from the person at the cashier desk. And they measured my tire size wrong. So I was pushed into getting a rental car because they had to order tires and this happened Friday. I was given attitude when I returned the rental when I asked if they would consider waving the cost as if they had told me I had a nail in my tire at first time I brought it in I would not have needed to get the rental. I was told the manager was not in and she would call me to talk about my issues/ experience. I still have not heard from her. More
Excellent service and very helpful, I will recommend, to my friends, to this Toyota dealer. my friends, to this Toyota dealer. More
Very professional, very helpful, Mike Huey is very kind and I would recommend him with any of your Toyota service needs! and I would recommend him with any of your Toyota service needs! More
Went for service, warmly greeted and car was checked in I was asked if I would be waiting, and was told to have a seat and they would finish soon as possible was asked if I would be waiting, and was told to have a seat and they would finish soon as possible More
They kept me informed. Great attitude's with all employees. I appreciate them for taking care of all my vehicles for over 5 years now. Great attitude's with all employees. I appreciate them for taking care of all my vehicles for over 5 years now. More
The staff and managers were very helpful and courteous. The service manager was caring and went far and beyond to ensure my car was well serviced. The shuttle service was very polite and on time. The service manager was caring and went far and beyond to ensure my car was well serviced. The shuttle service was very polite and on time. More