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Hanlees Hilltop Toyota

Richmond, CA

4.3
920 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 920 reviews

November 29, 2023

Work is good but expensive and some agents try to sell you wasteful and unnessary services. More

by Phyllis Lemus
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Lobo
November 29, 2023

The overall process was smooth and everyone was nice. However it was too long. We waited for more than an hour to see the finance manager. And during the wait we asked to see details of the warranty that More

by ALMINLALANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
November 29, 2023

Great quick and easy service. They make it easier for us to wait for the service to be completed and also have a shuttle service available More

by Mfsign60
Recommend Dealer
Yes
Employees Worked With
Jenny I guess.
November 29, 2023

The reason I brought it in was because my tire pressure light was on. Was not told it was because there was a bolt in my tire while it was being looked at nor when I went to pick it up. Next day the light More

by TMEHENDRICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
November 28, 2023

Excellent service and very helpful, I will recommend, to my friends, to this Toyota dealer. More

by zhuanghongzhen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Very professional, very helpful, Mike Huey is very kind and I would recommend him with any of your Toyota service needs! More

by Romell Banagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Went for service, warmly greeted and car was checked in I was asked if I would be waiting, and was told to have a seat and they would finish soon as possible More

by BRUNSON95336
Recommend Dealer
Yes
Employees Worked With
Don't remember it was a young lady, she was excellent
November 28, 2023

They kept me informed. Great attitude's with all employees. I appreciate them for taking care of all my vehicles for over 5 years now. More

by MEG.SALVEMINI
Recommend Dealer
Yes
Employees Worked With
Shiela,Megan, Mike and Liew
November 27, 2023

The staff and managers were very helpful and courteous. The service manager was caring and went far and beyond to ensure my car was well serviced. The shuttle service was very polite and on time. More

by ORIANELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service department
November 27, 2023

Service Rep was prompt and courteous, the driver was pleasant and the service took less time than estimated. More

by rem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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