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Hanlees Hilltop Toyota

Richmond, CA

Overview
Employees
Reviews
Vehicles
4.3
920 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 920 reviews

December 03, 2023

Carlos was extremely informative, thoroughly answered all of my questions with excellent details and accurate information. Guided me through the entire process from beginning to end. I will highly recommend More

by SEXY_LICIOUS_27
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Leal
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December 03, 2023

I left an earlier message, it knockedme off the site. Go locate it! I liked thst I could work at a rable while waiting More

by ANNAMKORN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman in service dept ? Very helpful
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December 02, 2023

It was good I felt like I had a good experiencia I felt like like a had a good experiencia with the People their More

by DELGADOYANET42
Recommend Dealer
Yes
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Dec 02, 2023 -

DELGADOYANET42 responded

It was good

December 01, 2023

Oil change and airfields takes 4 hours for wait It takes 4 hours wait time it feel bad experience More

by tdhargyal3373
Recommend Dealer
No
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December 01, 2023

They are all awesome took care of my vehicle and kept me informed. Thank you More

by MEG.SALVEMINI
Recommend Dealer
Yes
Employees Worked With
Mike, Shelia and Megan
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November 30, 2023

Friendly and efficient The people who attended me were very friendly and resolved all my problems and doughts thank you More

by ISRA0277
Recommend Dealer
Yes
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November 30, 2023

Had an appointment to have my truck get an oil change @ 11:30 am and I didn't leave until 2:15pm. It took over 2 hours for an oil change, that is ridiculous ?? More

by Juansa0776
Recommend Dealer
No
Employees Worked With
Don't remember name
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November 30, 2023

The service is always quick and easy. The technicians and staff are nice and knowledgeable. More

by JSSOLEMN
Recommend Dealer
Yes
Employees Worked With
Sheila
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November 30, 2023

The is no clear justification on how/why labor cost is $2300 for changing out the lower control arms. More

by Odysseus_y12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SHIELA GARNER
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November 29, 2023

My service provider Sheila was super helpful, very friendly, and efficient! I appreciate her helping me get all my questions answered. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila
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