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Hanlees Hilltop Toyota

Richmond, CA

Overview
Employees
Reviews
Vehicles
4.3
920 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 920 reviews

December 14, 2023

Great! I had a great experience at the Toyota body auto shop this past appointment. More

by Eve05b
Recommend Dealer
Yes
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December 14, 2023

Great service very knowledge about work they do very pleased with the work, Fast service. More

by carmonamaria01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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December 13, 2023

I had a terribly long wait even after I had an appointment. I turned my car at 11:30 but had to wait more than 4 hours to get my car back. Jessie told me it would take about 2 hours but they pulle More

by Deepak
Recommend Dealer
No
Employees Worked With
Jessie
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December 13, 2023

Great customer service Very glad to meet my sales person, very professional and helpful, happy with the purchase More

by FAMYARROYO
Recommend Dealer
Yes
Employees Worked With
Perfect
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December 13, 2023

Clear explanation of the whole process Very professional. Armando listens to customers. He knows what the customer wants to hear More

by GILDASLANILIS
Recommend Dealer
Yes
Employees Worked With
Armando
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Dec 13, 2023 -

GILDASLANILIS responded

Very clear explanations of the whole process. Armando is very professional. Armando listens to customers, he knows what the customer wants to hear.

Dec 13, 2023 -

GILDASLANILIS responded

Hanlees Hilltop Toyota Management should ensure their provide customers with clean chairs to seat.

December 13, 2023

Good but I do wish you had loaner cars for major services. My car was gone for 9 days and cost 7k to repair. A loaner or rental reimbursement would be good. I do get with my BMW and our Lexus when o More

by Jfbenn71
Recommend Dealer
Yes
Employees Worked With
Jesse
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December 13, 2023

Jenny took good care of me and my 2009 Toyota Camry! And was helpful and told me where the coffee and water was More

by MCKESCOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
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December 12, 2023

How was it that a service that I thought would only cost a few hundred dollars end up costing $2000? More

by ERICABRAHAMSAMUELS
Recommend Dealer
No
Employees Worked With
Jesse
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December 12, 2023

The service was good. Need to provide loaners for major repairs where car is out of use for a week and a half and spending over 7k on a repair. More

by J
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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December 11, 2023

The service was fast the care was excellent It was much better because it was quick from making the appointment to checking the car and they detailed everything for me More

by MRIACORTEZ0
Recommend Dealer
Yes
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