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Hanlees Hilltop Toyota

Richmond, CA

4.3
918 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 918 reviews

October 26, 2024

Scheduling service was easy, our service advisor Mike was great, and we received a call as soon as the car was done. More

by jbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Huey
October 25, 2024

Had to wait almost 40 minutes for a service tech to come help me with my car. And I had an appt. Shuttle took another 45 minutes to arrive so I took an Uber More

by Rscheer21
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Service Time
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Recommend Dealer
No
Employees Worked With
Service
October 24, 2024

Liew was great! Explains and make sure you understand what they going to do. Great!! More

by TUTU72
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Liew was helpful and wonderful great employee
October 24, 2024

It was a terrible service the air on the tires do it on even the water on the windshield wipers. It wasn’t even full. They put water not the liquid that goes in the water. I don’t even think they did servi More

by 3891perez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Lew igreat to have him back. I am so pleased with his customer service skills. More

by TUTU72
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep Lew
October 17, 2024

Thai is a great salesman. From the initial inquiry about the car to the actual visit and sell. Answered all of our questions and if he didnt know, he found out promptly. I'd g More

by JERAMERODRIGUEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio M., Alex F.
October 16, 2024

Great customer service and good group of people working hard together to get the job done right. Manager Jimmy Totah is awesome 🤩 He and his staff really care and I appreciate the service they provide! More

by NITAZEPEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Totah
October 14, 2024

Good experience for my first time going to this dealership . Carlos was very helpful . Excellent worker . More

by sandra.cortez51@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I like this dealer to do maintenance. It is very quiet place to wait but the building is a little bit old. More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 08, 2024

I like your inspection checklist i hope its done properly, ive seen you dont have cars displayed More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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