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Hanlees Hilltop Toyota
Richmond, CA
919 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 919 reviews
January 12, 2024
In and out in a timely manner for car services. The free escort service for drop off and pick could be better communicated if there are multiple pick up with other dealership. That way we can eithe The free escort service for drop off and pick could be better communicated if there are multiple pick up with other dealership. That way we can either choose to get a free drop off vice Uber if we are in a tight schedule/rush scenario. But overall if was great. More
by sssanethavong
Verified CustomerEmployees Worked With
Jesse
January 12, 2024
The best The best, very good finding cars Anthony was very kind the best deals very kind the best deals More
by Carlosdiaz1992
January 12, 2024
Good, but I was surprised at the cost Everyone was friendly and helpful. Work was done in a timely matter. Just wished for all the money I paid , they would have surprised me by detailing the inside o friendly and helpful. Work was done in a timely matter. Just wished for all the money I paid , they would have surprised me by detailing the inside of my car. More
by rscrip4
January 11, 2024
I always feel taken care of I always feel taken care of, and will continue taking my RAV4 to them for service. When it is time for a new vehicle, Hanlees will be my dealer. and will continue taking my RAV4 to them for service. When it is time for a new vehicle, Hanlees will be my dealer. More
by lauriew_1959
Employees Worked With
Jenny
January 11, 2024
I love the dealership and all the cashiers. My problem is with Jessie. I came in for a 30K service on my 2018 Prius. The service is that was performed was excellent, however I was charged for a My problem is with Jessie. I came in for a 30K service on my 2018 Prius. The service is that was performed was excellent, however I was charged for a wheel alignment that I never ok'd. I found out at the cashier when I was signing my paperwork. More
by cannon
Employees Worked With
Jessie
January 11, 2024
Service on my truck was good. But the customer service shuttle was horrible. Had me waiting over an hour at the dealership to go home. Had the call a Lyft. And had me waiting for But the customer service shuttle was horrible. Had me waiting over an hour at the dealership to go home. Had the call a Lyft. And had me waiting for over 2 hours after my truck service was completed. Again had to call for a Lyft to pick up my truck. More
by leo_barroso
