Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanlees Hilltop Toyota
Richmond, CA
918 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 918 reviews
Verified Customer
November 15, 2024
Didn’t put wiper fluid in my car but charged me for it. I was very disappointed with the car service. Never bringing in my car. Charged me over $700 and they forgot to do things they were supposed to. I was very disappointed with the car service. Never bringing in my car. Charged me over $700 and they forgot to do things they were supposed to. More
by Ingrid Bernal
November 13, 2024
Quick maintenance work on my car, One hour only and I feel the difference with out it. feel the difference with out it. More
by VICTORINOPASCO
Employees Worked With
November 11, 2024
My service advisor was knowledgeable, helpful and friendly. The waiting room is reasonably pleasant with good coffee available. Work completed when promised. The shuttle is a big plus. friendly. The waiting room is reasonably pleasant with good coffee available. Work completed when promised. The shuttle is a big plus. More
by Paul
Employees Worked With
Service advisor
November 10, 2024
I find it always a challenge lately to come here. It’s a wait even with an appointment. So much turnover in service advisors. No one seems happy at their jobs. The cashiers act like it’s a bother to It’s a wait even with an appointment. So much turnover in service advisors. No one seems happy at their jobs. The cashiers act like it’s a bother to take payment. More
by Kas80
Employees Worked With
Not applicable
November 09, 2024
Dealership is convenient and close to home. Service people are knowlegable. Just for an oil change and tire inspection took a bit too long. 2 hours. Service people are knowlegable. Just for an oil change and tire inspection took a bit too long. 2 hours. More
by SQUEAKER5
Employees Worked With
November 05, 2024
On the phone tellme the oil change for my car 129. 95 . But when they finish the job I paid 215.45 for the job I will never back again and i will tell to my friends and family never go to hilltop Toyot 95 . But when they finish the job I paid 215.45 for the job I will never back again and i will tell to my friends and family never go to hilltop Toyota. Concord Toyota charge 110 dollars.vallejo Toyota 118 dollars. More
by falmaraz67
Employees Worked With
November 04, 2024
They have compassion, they are knowable, they are truthful, they are organized, they run a peaceful safe place while showing compassion and dignity for the people causing trouble- I impressed with t truthful, they are organized, they run a peaceful safe place while showing compassion and dignity for the people causing trouble- I impressed with the plan they have in place to peacefully and compassionately stop the trouble before it happens keep up the great work. More
by annaentz
