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Hanlees Hilltop Hyundai - Service Center

Richmond, CA

3.8
347 Reviews

347 Reviews of Hanlees Hilltop Hyundai - Service Center

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December 03, 2023

Very bad experience ,waited for to long The cashier was very unpleasant and my only way I had to pay was Apple Pay but you guys didn't take it so the cashier make me felt very uncomfortable by her tone of More

by rosaisela777
Recommend Dealer
No
Employees Worked With
With Andre
Dec 03, 2023 -

rosaisela777 responded

André was very helpful and with excellent people skills, to bad I can’t say de same about cashiers make fel unwelcome

December 03, 2023

It was fine Went in to fix the same problem for the second time. Went in to fix the same problem for the second time. So not super happy about that More

by Garcib3
Recommend Dealer
No
December 03, 2023

It was fine. The service was done on time. It would have been nice if you offer a shuttle. More

by michael.forkin
Recommend Dealer
Yes
December 02, 2023

Took 2 hours to complete a changing of a flat tire. Paid 30$ for a tire replacement previously and was charged 222$ for this one. More

by BKHAN1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The one that sucks probably
December 02, 2023

Yes, finally completed the job parts were on order. There was a four hour wait to get them installed in calibrated but we finally got the job done and I am happy to have the car back the way it should’ More

by High end car fanatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yes the parts employee was the greatest assistance to me and also the technician who did the work I talk to him personally, and happy with his performance
December 02, 2023

Best and excellent He was really nice and helpful for everything And helped me properly for everything More

by KATHET23
Recommend Dealer
Yes
November 30, 2023

Great place with good service and very helpful Thank You for wonderful service of my car More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
November 29, 2023

When or oil change 3hours later never started the work on my car and the werst customer service and talk back to me More

by desparza7
Recommend Dealer
No
Employees Worked With
Andre Warbis
November 29, 2023

My family has been coming to this dealership for years to service our cars including major and minor services. Timothy Cha has became like a family friend. He is very knowledge, reliable, competent, patien More

by Paeonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Cha
November 29, 2023

I had an appointment for maintenance at 8:30am on Saturday, but the service department person didn't arrive til 8:50am. My car's software update didn't upload correctly, so I was sent home in a Lyft More

by bsdamp
Recommend Dealer
No
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