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Hanlees Hilltop Hyundai - Service Center

Richmond, CA

3.8
347 Reviews

347 Reviews of Hanlees Hilltop Hyundai - Service Center

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December 11, 2023

I never received a call on Friday after dropping off my car for routine maintenance , to say they needed to keep it another day. I called and left several messages Friday no response. Then on Saturday I ha More

by rsanger15203
Recommend Dealer
No
December 09, 2023

Very good Good attention muy amables y saben todo sobre la reparación Y referencia sobre los repuestos More

by FALVARADOH
Recommend Dealer
Yes
December 07, 2023

Very hard to get an appointment. Once you succeed it goes smoothly and everyone is easy to work with. It is just difficult to get an appointment More

by donnafarrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
December 07, 2023

Nelly was courteous, listened carefully to my requests, and gave me a fairly good estimate of the time the servicing would take. More

by mail.singhvivek
Recommend Dealer
Yes
Employees Worked With
Nelly
December 05, 2023

Prompt, professional, courteous and successfully completed my desired repair Andre was an exceptional agent and friendly. More

by JONPAMINTUAN
Recommend Dealer
Yes
Employees Worked With
Andre Warbis
December 05, 2023

Good service service writers excellent and cincerened about you car, called about repair and if you need a ride More

by Wescam35@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anselmo
December 04, 2023

The dealership was clean. They did everything I asked. I got a replacement key fob. More

by Matthew Moulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember names
December 04, 2023

They don’t answer the phone at the service desk. They don’t return voice messages at the service desk. They don’t coordinate with other dealerships. Very poor service. More

by Speedskater99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
December 04, 2023

The service was a software upgrade. It took over two hours to get in and out. I arrived promptly. My time should be valued, I think. More

by SOFFER314
Recommend Dealer
No
December 03, 2023

Service Dept. very seldom answers the phone and they tell you to leave a message but never got back to me. I had to visit the dealership in person in order to make More

by Bonita car
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Varies
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