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Hanlees Hilltop Hyundai

Richmond, CA

4.0
621 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 621 reviews

December 13, 2023

Very friendly and warm environment Everyone in the dealership was kind, welcoming and helpful. All questions were answered respectfully More

by ang8657
Recommend Dealer
Yes
Employees Worked With
Randy Hall
December 13, 2023

Great experience. Everyone was very helpful. Service and inspection were done in a timely manner More

by ROYLEE0
Recommend Dealer
Yes
Employees Worked With
Nearly
December 12, 2023

In there for 3 hours don't know what they did other than something with head light and security. This for me is typical. I did and have asked questions and rarely gotten understandable answers. I understand More

by stampsiam
Recommend Dealer
Yes
Employees Worked With
Don't remember behind the desk person
December 12, 2023

I had a 9:00 appointment and was going to wait for my car. There were many people there already. What is the point of an appointment. Then I was told that I would be called in 1 1/2 hours to let me know More

by D.HOY
Recommend Dealer
No
December 12, 2023

I told them thatmost the time my horn does not work. It so happened to work for them so the did not fix anything. I went for nothing pretty much. Now I have to go back and hope my horn doesn't work for More

by Gerardojlupercio
Recommend Dealer
No
December 11, 2023

I had a great experience with Joe'l Arances. He was the best! Outside of that, I was a little disappointed that I need to equip the cross bars myself or make an appointment but I'm hoping it's n More

by WILLIAMSBROCK2
Recommend Dealer
Yes
Employees Worked With
Joe'l Arances
December 11, 2023

I never received a call on Friday after dropping off my car for routine maintenance , to say they needed to keep it another day. I called and left several messages Friday no response. Then on Saturday I ha More

by rsanger15203
Recommend Dealer
No
December 09, 2023

Very good Good attention muy amables y saben todo sobre la reparación Y referencia sobre los repuestos More

by FALVARADOH
Recommend Dealer
Yes
December 07, 2023

Very hard to get an appointment. Once you succeed it goes smoothly and everyone is easy to work with. It is just difficult to get an appointment More

by donnafarrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
December 07, 2023

Nelly was courteous, listened carefully to my requests, and gave me a fairly good estimate of the time the servicing would take. More

by mail.singhvivek
Recommend Dealer
Yes
Employees Worked With
Nelly
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