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Hanlees Hilltop GMC - Service Center

Richmond, CA

4.3
267 Reviews

267 Reviews of Hanlees Hilltop GMC - Service Center

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May 18, 2023

Service advisor was knowledgeable, helpful. Explained the process and time frame. Arraigned transportation back to the fire station. Called when job was completed and again arraigned transporta More

by FIREINSPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 18, 2023

I am very happy with the service I've received and I will come back again More

by 510agisom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 18, 2023

Took too long to get some parts but Jason was very helpful and friendly while trying to work things out. More

by Jdavidglenn@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jason towns
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May 17, 2023

Best service and experience I’ve had at any car service place in a long time . Very happy More

by gene.filipi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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May 17, 2023

Great customer service and a very quick turn around on what had to be done. Everyone was very friendly especially Andre. More

by glendaroberts1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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May 16, 2023

Service manager is very caring and takes cares of the mechanical issues really well. He also custom fits customer needs. He is very personable. The work is a high quality work, I feel my car is in goo More

by Karacasulugx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason is the Service Manager
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May 16, 2023 -

Karacasulugx responded

Hello thank you for the service I received.

May 16, 2023

Jason walked me through the recommended service for the mileage of my car. He also shared the error codes that his team would review and fix. He called midday with an update on completion and estimated cos More

by ERICCRONWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 13, 2023

Good customer service everyone was friendly. They explained what service had been completed and made an appointment for me to return to get new tires. More

by glendaroberts1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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May 13, 2023

Fast smooth, and on time ! PS. There was a few grease spots on the fender. More

by Rbanta4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person I worked with was Jason very thorough
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May 12, 2023

I always go back to the dealership. I won't go anywhere else. You always work with me. More

by karenalvarado17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Towns
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May 12, 2023 -

karenalvarado17 responded

I'll always go back to the dealership.

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