Hanlees Hilltop GMC - Service Center
Richmond, CA
267 Reviews of Hanlees Hilltop GMC - Service Center
I called late in the afternoon and needed a battery for my truck ( I prefer to keep my truck all GM) Service manager Young told me they had the right battery in stock to bring it in and they would R/R . my truck ( I prefer to keep my truck all GM) Service manager Young told me they had the right battery in stock to bring it in and they would R/R . I arrived at 3 and left with a new battery at 3:45. Service like it should be!! More
They profecional and they xplain and they attend you at the time of the appoinment the time of the appoinment More
Staff was very informative really helped me with my car getting fixed. Excellent customer service. getting fixed. Excellent customer service. More
All the staff were very informative an helpful in what my car needed.. excellent customer service car needed.. excellent customer service More
I had a manufacturer recall issue. I was met with friendly service people. I spoke to the parts person about another question that I had, and was provided. accurate information. The ca I was met with friendly service people. I spoke to the parts person about another question that I had, and was provided. accurate information. The car check honestly didn't take that long and the part will be arrive in the next 10 days, or so. I was pleasantly surprised by the gentleman with the ponytail, that I still had 1 year left to my power train warranty. I was unaware of that, because I purchased it at a used car dealership. I love my mechanic, but will be taking an advantage of my power train warranty, due to wonderful service and respect that I received by the entire team. More
I am a loyal customer, and I feel you could have a least washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next time, I would have been ok with a "MayBE", it was a hard "NO" and again I always bring my chevy products to you guys. -not happy. My previous service advisor "Jason" really treated me like a valued customer and his tone was much more inviting- Really miss him. More
If looking for great quality auto service. This is the place to repair your vehicle(s). Friendly and acknowledged staff. They get the job done correctly and professionally! This is the place to repair your vehicle(s). Friendly and acknowledged staff. They get the job done correctly and professionally! More
The crew,is very professional. ..but I will like to highlight the advisor Ray, He is very knowledgeable and capable to understand the costumer needs and work together and enjoy ev ..but I will like to highlight the advisor Ray, He is very knowledgeable and capable to understand the costumer needs and work together and enjoy every time that a visit the dealer... More