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Hanlees Hilltop GMC - Service Center

Richmond, CA

4.3
267 Reviews

267 Reviews of Hanlees Hilltop GMC - Service Center

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October 25, 2024

I called late in the afternoon and needed a battery for my truck ( I prefer to keep my truck all GM) Service manager Young told me they had the right battery in stock to bring it in and they would R/R . More

by greg.moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young
October 23, 2024

They profecional and they xplain and they attend you at the time of the appoinment More

by GRCIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Courtesy and Professional . Easy to communicate with. Handled all the work with my car’s warranty. More

by TOMMYSCHULZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Saecho
September 16, 2024

Glad that the shuttle is back in service for customers. Glad to have a dealership locally. More

by jacobsonz
Workmanship
Recommend Dealer
Yes
Employees Worked With
Do not know name of service writer
August 31, 2024

Staff was very informative really helped me with my car getting fixed. Excellent customer service. More

by nadianineht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

All the staff were very informative an helpful in what my car needed.. excellent customer service More

by nadianineht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

I had a manufacturer recall issue. I was met with friendly service people. I spoke to the parts person about another question that I had, and was provided. accurate information. The ca More

by robertsjulienne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

I am a loyal customer, and I feel you could have a least washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next More

by RHJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
young
August 08, 2024

If looking for great quality auto service. This is the place to repair your vehicle(s). Friendly and acknowledged staff. They get the job done correctly and professionally! More

by lenorebarrett33
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anselmo
July 19, 2024

The crew,is very professional. ..but I will like to highlight the advisor Ray, He is very knowledgeable and capable to understand the costumer needs and work together and enjoy ev More

by tonyga85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RAY
1
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