Hanlees Hilltop GMC
Richmond, CA
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I am a loyal customer, and I feel you could have a least washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next time, I would have been ok with a "MayBE", it was a hard "NO" and again I always bring my chevy products to you guys. -not happy. My previous service advisor "Jason" really treated me like a valued customer and his tone was much more inviting- Really miss him. More
The crew,is very professional. ..but I will like to highlight the advisor Ray, He is very knowledgeable and capable to understand the costumer needs and work together and enjoy ev ..but I will like to highlight the advisor Ray, He is very knowledgeable and capable to understand the costumer needs and work together and enjoy every time that a visit the dealer... More
The service staff are friendly and helpful. I have found the hard way paying a little more at the dealer saves me time and money over the life of my vehicle. The technician is specifically trai I have found the hard way paying a little more at the dealer saves me time and money over the life of my vehicle. The technician is specifically trained for my vehicular and use only GM parts guaranteed. I never have failures or costly returns like at a one size fits all garage. I give this dealership 5 stars over all! More
The service rep. was very knowledgeable about the problem, he kept me informed and the repairs were completed very quickly. was very knowledgeable about the problem, he kept me informed and the repairs were completed very quickly. More