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Hanlees Hilltop GMC

Richmond, CA

4.4
325 Reviews

3255 Auto Plaza

Richmond, CA

94806

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Showing 325 reviews

October 14, 2024

Es el peor servicio que me han dado en mi vida Estoy muy molesta y verdaderamente siento que me hicieron un fraude me siento muy frustrada no recibí el apoyo verdadero que ocupaba para More

by moratoines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hector Guerra
October 10, 2024

Courtesy and Professional . Easy to communicate with. Handled all the work with my car’s warranty. More

by TOMMYSCHULZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Saecho
September 26, 2024

I did not have a good experience here. They can put cars on the lot that have problems and you won't know it until you buy it and find out the hard way. The sales manager was not nice sbou More

by Vickimccaslin
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Orlando
September 16, 2024

Glad that the shuttle is back in service for customers. Glad to have a dealership locally. More

by jacobsonz
Workmanship
Recommend Dealer
Yes
Employees Worked With
Do not know name of service writer
September 14, 2024

They wanted to help and wanted my business, got a good deal and answered my questions. More

by KMAC141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Guerra
August 31, 2024

All the staff were very informative an helpful in what my car needed.. excellent customer service More

by nadianineht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi, Hector Guerra
August 31, 2024

Staff was very informative really helped me with my car getting fixed. Excellent customer service. More

by nadianineht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi, Hector Guerra
August 11, 2024

I had a manufacturer recall issue. I was met with friendly service people. I spoke to the parts person about another question that I had, and was provided. accurate information. The ca More

by robertsjulienne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi, Hector Guerra
August 08, 2024

I am a loyal customer, and I feel you could have a least washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next More

by RHJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
young
August 08, 2024

Amazing customer service ! ! Thank you Roger and his team for making this such a fast & easy process! More

by Selenaarod1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Galassi, Hector Guerra
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