Hanlees Hilltop GMC
Richmond, CA
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Es el peor servicio que me han dado en mi vida Estoy muy molesta y verdaderamente siento que me hicieron un fraude me siento muy frustrada no recibí el apoyo verdadero que ocupaba para molesta y verdaderamente siento que me hicieron un fraude me siento muy frustrada no recibí el apoyo verdadero que ocupaba para More
I did not have a good experience here. They can put cars on the lot that have problems and you won't know it until you buy it and find out the hard way. The sales manager was not nice sbou They can put cars on the lot that have problems and you won't know it until you buy it and find out the hard way. The sales manager was not nice sbout it either. More
I had a manufacturer recall issue. I was met with friendly service people. I spoke to the parts person about another question that I had, and was provided. accurate information. The ca I was met with friendly service people. I spoke to the parts person about another question that I had, and was provided. accurate information. The car check honestly didn't take that long and the part will be arrive in the next 10 days, or so. I was pleasantly surprised by the gentleman with the ponytail, that I still had 1 year left to my power train warranty. I was unaware of that, because I purchased it at a used car dealership. I love my mechanic, but will be taking an advantage of my power train warranty, due to wonderful service and respect that I received by the entire team. More
I am a loyal customer, and I feel you could have a least washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next time, I would have been ok with a "MayBE", it was a hard "NO" and again I always bring my chevy products to you guys. -not happy. My previous service advisor "Jason" really treated me like a valued customer and his tone was much more inviting- Really miss him. More