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Hanlees Hilltop GMC

Richmond, CA

4.4
326 Reviews

3255 Auto Plaza

Richmond, CA

94806

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Showing 326 reviews

June 10, 2023

Jason is very helpful and welcoming. Car is always done in timely manner. Second service, so far so good. More

by RNRCADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
June 10, 2023

I’ve used Hanlees in the past for Buick service so it was easy to consider them when it was time for a new vehicle. I found the entire purchase experience to be top notch from start to finish. As a team More

by DAVID0724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector G.
June 10, 2023

I received an oil change 06/07/23. Jason really have the best customer service skills! Jason is very professional, and loves his job! He makes sure my car gets taking care of! I really More

by EASILEYCARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
June 10, 2023

Great customer, fast service. The associate / employee who help me out was so polite and respectful. More

by Ssr00.063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t remember
June 09, 2023

I didn't have to wait long to be taken care of. Lift service is nice. More

by ELISEKERDONCUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
June 09, 2023

We needed parts and recall work done. Jason, our service advisor, had the parts ready for the truck. I was late to the appointment but Jason was a pro and had no problem with that. Jason More

by FIREINSPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
June 09, 2023

Good service good ambience mister towing it's a great person and his take care the business 👍 More

by LUISMANUEL707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason towing
June 09, 2023

Very poorly organized. Way overboard on paper work when paying cash. Sales person was of very little help. Finance manager was quite rude. Didn't seem like there was any More

by Baumpy
Recommend Dealer
No
Employees Worked With
Paul, the finance guy working Sunday 6/4.
June 07, 2023

It was very easy and convenient to schedule an appointment. Jason was also very approachable and professional. More

by Deannalwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Townsend
June 07, 2023

Brought in my 2018 Sierra for service. I get regular oil changes with Hanlees. I was first in line and it still over two and a half hours to complete. Also had a check engine filter light. More

by GBERNADOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason towns
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