Hanlees Hilltop GMC
Richmond, CA
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Pleasant experience, I’m sad to hear you no longer provide transportation shuttle for your customers. I am pleased with the outlet and usb port for smart phone charging. provide transportation shuttle for your customers. I am pleased with the outlet and usb port for smart phone charging. More
I have been going there for at least 10 years. Over that time I'd say they're pretty good. Not cheap. I have had a few instances where they kept the vehicle way too long as a result of poor commun Over that time I'd say they're pretty good. Not cheap. I have had a few instances where they kept the vehicle way too long as a result of poor communication, wrong part, etc. The last few trips have been great - so maybe there's been a change. More
Don’t know what to say . Everyone was very friendly they got me a lift home and back to pick up my car. It took about an hour longer than promised. Other than that everything Everyone was very friendly they got me a lift home and back to pick up my car. It took about an hour longer than promised. Other than that everything was great More
Tried to sell me services that weren’t due or necessary. Wasn’t very friendly. I would like someone from GMC corporate contact me 510 407 0757 My truck has 32k miles. 2016 GMC Had needed number as pain Wasn’t very friendly. I would like someone from GMC corporate contact me 510 407 0757 My truck has 32k miles. 2016 GMC Had needed number as paint fell off. Need def tank as heater went out. Needed new hydro boost as is was leaking. Tech that replaced it never saw that all the brake fluid leaked into cab of truck. Ruined carpet. Then they replaced with wrong xxxx color. I had to find the carpet from GMC. I provided part numbers etc. they said weren’t available. They were supposed to replace floor mats. Finally they did with wrong color. Never got me the correct ones. Oil pan was leaking. They had to replace. Now they’re telling me I have a leaking steering gear!!! Is this normal for an 80k truck? Let’s see if GMC rep contacts me. I’m not happy! More
The staff member who took care of me was very, polite, and very professional. I believe that he did his best to provide me with good service, and the lowest prices for the new tires. I appreciate and very professional. I believe that he did his best to provide me with good service, and the lowest prices for the new tires. I appreciate the help and service that I have received at the Hanlees Hilltop Buick Dealership. More
Really helpful. Great experience. I will return . Can’t wait to buy another car. Love this company Great experience. I will return . Can’t wait to buy another car. Love this company More
Jason was very helpful through the entire process. He kept me informed of any updates on my truck. I will definitely keep servicing my truck here. He kept me informed of any updates on my truck. I will definitely keep servicing my truck here. More