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Hanlees Hilltop GMC

Richmond, CA

4.4
326 Reviews

3255 Auto Plaza

Richmond, CA

94806

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Showing 326 reviews

July 04, 2023

My only complaint is that the rear seat floor protectors were not installed and the driver mat was not either. Driver mat was simple but the rear one takes some effort as it has to fit under the storage com More

by JBWILSON49
Recommend Dealer
Yes
Employees Worked With
Hector Guerra
July 04, 2023

No professional services. expensive, not on time, not clear explanation about what parts or services. More

by MICHAEL@DESIGNVERONIQUE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repair service
July 03, 2023

Jason handled my service requests in a timely manner and kept me updated throughout the whole process. More

by vromero14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
July 03, 2023

The people there were very helpful and went beyond the normal bounds to assist me. More

by WGBROWNING1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
July 02, 2023

Advisor poor, no communication at all , I had to call at 4:25 about car which was ready , just made it in time before you closed l More

by CANNIBEATS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
July 02, 2023

Efficient and Friendly. Outstanding service helping us into our new truck. Would recommend this dealership anytime! More

by ROBERTTMERRILL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Siavash Amirmehrabi, Paul Galassi, Hector Guerra
July 01, 2023

Service department was awesome. My service representative was awesome. He explained everything to me. I will definitely go back up there to keep my car serviced. More

by SHANDA THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
July 01, 2023

The CSR Andre was fantastic. Took care of business, was polite, and showed he cared. Asked question on why my info is not updated (not getting promotional info). His "boss" less More

by EBARLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre, Hector Guerra
July 01, 2023

Andres warbis did not advise of services completed, had to call at 4:30 your shop closes at 5:00 made it in time before you closed, your other adviser helper me More

by CANNIBEATS
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
June 30, 2023

They were able to provide a tune up to my car although it took a week because they needed a part to repair that was shipped from Michigan More

by wtbirds92
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg James
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