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Hanlees Hilltop GMC

Richmond, CA

4.4
325 Reviews

3255 Auto Plaza

Richmond, CA

94806

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Showing 325 reviews

December 02, 2024

Very friendly staff and clean environment! Made us feel welcome as soon as we stepped through the door. More

by AOLAESMEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi, Hector Guerra
November 29, 2024

Customer service was great staffing was excellent cleanliness of service area good knowledgeable of my needs More

by DERRICKSULLIVAN1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi, Hector Guerra
November 28, 2024

The person in customer service provided a great service. and was knowledgeable in the matter of my car. More

by Miguel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guerra
November 26, 2024

Honest good people like family very helpful Nate was good with us not pushy like other places More

by BETO79510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
November 23, 2024

Excellent service! fast and efficient! Easy to talk to service personnel! Vehicle was in for a transmission replacement and came back within a reasonable time! More

by Uknovb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lee
November 22, 2024

Like that they had driver to take you home or pick up. Young was very friendly and informative.even though he was very busy and alone. I got my car back the next day as parts needed to be ordere More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young Lee
November 16, 2024

Drove 3 hrs twice to get there, had to wait 2. 5 hrs to purchase. Didn't negotiate on price. Was told could get touch up paint but then told didn't happen. More

by eventsbycherylb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Paul Galassi, Hector Guerra
November 15, 2024

I had such a great experience when I visited Hilltop GMC, the service advisor, and technician explained in detail my issue. Then was able to send a driver to a Vallejo dealed for the part I needed. While I w More

by BILLYWYN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi, Hector Guerra
November 14, 2024

Great customer service sales person hector was great also the finance director got us in and out fast More

by MORA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Guerra
November 14, 2024

Great to work with, helpful and informative. Works with our hours and convenience to make it an easy process to repairs. Makes sure we understand what needs to be done and how long it should tak More

by Chaga57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of their names
2
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