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Hanlees Hilltop GMC

Richmond, CA

Overview
Reviews
4.4
325 Reviews
Call Dealership (510) 478-9912

3255 Auto Plaza

Richmond, CA

94806

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Showing 325 reviews

September 26, 2023

Hanlees Hilltop GMC is great. This service - Dealerrater - is lousy. Entirely too clumsy. I've tried to fill this out 3 times, keeps taking me back to the start. More

by DEKAZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Warbis
Report | Print
September 23, 2023

Your service department was perfesonal helpful in getting the problem dinostic and pin pointed. The repair was done in a reasonable time Frame More

by VANDALIA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Greg James, Paul Galassi
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September 23, 2023

Jason provided excellent service. Communicated throughout the process. Kept me up to date. Took care of all needed issues. More

by mattmillerth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service
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September 21, 2023

Very professional answered all my questions. Nice person made me feel welcome thank you for your help More

by Beatriceross86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James, Siavash Amirmehrabi, Paul Galassi, Hector Guerra
Report | Print
September 21, 2023

The dealership seemed clean and organized. The service agents were polite and helpful. The cashier was very friendly and polite as well. More

by KDRAPER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre - In Service
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September 16, 2023

JSON at hanless in Richmond was exceptional I love it there. Service was phenomenal fantastic More

by skybluemickey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James, Siavash Amirmehrabi
Report | Print
September 15, 2023

Thank you, Mr. Jason in the Auto department for having patience with me. Your patience are phenomenal . I know I really tested your patience 🥰 Thanks again for all More

by Sandy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James, Siavash Amirmehrabi, Paul Galassi, Hector Guerra
Report | Print
Sep 15, 2023 -

Sandy B responded

Thank you, Mr. Jason from the service department. Your patients are phenomenal. I know I tested your patient several times. Thanks for all you do.🥰

September 15, 2023

Nice clean place as for the employees in service and cashier areas they are exceptional people can't wait to give you my truck repairs in the future 😀 More

by Miss Carol
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Towns
Report | Print
Sep 15, 2023 -

Miss Carol responded

Giovanna in the cashier area is also an excellent employee to work with makes payment less painful and stressful 😊

September 15, 2023

My salesman was the best! Never going to anyone else and love my new car! More

by DAVE.ESTACIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg James, Paul Galassi
Report | Print
September 14, 2023

When I called I got in immediately. They job was done in a timely manner. All employees were courteous and respectful making sure I I was taken care of. More

by COLOMBO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
Report | Print
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