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Hanlees Hilltop GMC

Richmond, CA

4.4
298 Reviews
Welcome to Hanlees Hilltop GMC in Richmond, CA! Hanlees Hilltop GMC strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, San Pablo, Oakland, Walnut Creek, Albany, Berkeley, and surrounding communities in the San Francisco Bay Area as your local GMC dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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3255 Auto Plaza

Richmond, CA

94806

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Showing 298 reviews

October 25, 2024

I called late in the afternoon and needed a battery for my truck ( I prefer to keep my truck all GM) Service manager Young told me they had the right battery in stock to bring it in and they would R/R . More

by greg.moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young
October 23, 2024

They profecional and they xplain and they attend you at the time of the appoinment More

by GRCIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

They were awesome they were very nice and fair they went way and beyond to take care of me More

by plaamike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
October 14, 2024

Es el peor servicio que me han dado en mi vida Estoy muy molesta y verdaderamente siento que me hicieron un fraude me siento muy frustrada no recibí el apoyo verdadero que ocupaba para More

by moratoines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hector Guerra
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Courtesy and Professional . Easy to communicate with. Handled all the work with my car’s warranty. More

by TOMMYSCHULZE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephen Saecho
September 26, 2024

I did not have a good experience here. They can put cars on the lot that have problems and you won't know it until you buy it and find out the hard way. The sales manager was not nice sbou More

by Vickimccaslin
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Orlando
September 16, 2024

Glad that the shuttle is back in service for customers. Glad to have a dealership locally. More

by jacobsonz
Workmanship
Recommend Dealer
Yes
Employees Worked With
Do not know name of service writer
September 14, 2024

They wanted to help and wanted my business, got a good deal and answered my questions. More

by KMAC141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Staff was very informative really helped me with my car getting fixed. Excellent customer service. More

by nadianineht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

All the staff were very informative an helpful in what my car needed.. excellent customer service More

by nadianineht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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