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Hanlees Fairfield Toyota
Fairfield, CA
1,274 Reviews
Welcome to Hanlees Fairfield Toyota
Hanlees Fairfield Toyota strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Fairfield, Vacaville, Suisun City, American Canyon, Napa, and surrounding areas as your local Toyota dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,274 reviews
August 24, 2023
Management is the most unprofessional, non helpful team I have ran into in a long time. Brought our car in for a windshield replacement and upon pickup the motor was not running right. We specifically asked have ran into in a long time. Brought our car in for a windshield replacement and upon pickup the motor was not running right. We specifically asked for the car to not be driven for this reason. They required a test drive to calibrate the sensors. We ok'd this. The tech during the test drive "all of a sudden" developed a misfire in the car. Obviously driving the car hard. When we brought this up to management the finger was always pointed at me the customer for doing something wrong (once again the car was in for windshield replacement). Zero inclination of trying to work with us or trying to figure out the problem. Service writer was awesome to deal with but I would never bring the car back if this service manager is on premises. More
by COOPER11
Verified CustomerEmployees Worked With
August 24, 2023
I am handicapped and recently widowed. .Iwas treated with respect and a kind salesperson offered to assist me.If I were buying a car he would have sold one to me The service writers were t .Iwas treated with respect and a kind salesperson offered to assist me.If I were buying a car he would have sold one to me The service writers were too busy to be friendly and helpful but your office people were super..offered me a free snack and made coffee..They made me feel not so broken along with your kind salesperson.This was my first trip alone and some of you truly were angels in disguise...Thank you More
by PASTORELLARAY
Employees Worked With
Did not store the names in my memory
August 24, 2023
They were great with us made us feel comfortable being there the experience was great there the experience was great More
by jc1cameras
August 24, 2023
Easy process with hands on precision. Would like to thank all that I interacted with and look forward to my next contact. Would like to thank all that I interacted with and look forward to my next contact. More
by kalvin57
Employees Worked With
August 24, 2023
Excellent staff and service! Always love going here and get My car get the care. Staff are all friendly and really take care of all their customers. Always love going here and get My car get the care. Staff are all friendly and really take care of all their customers. More
by Bert
Employees Worked With
Mr. Morales
August 24, 2023
Excellent service. I would recommend it to everyone. Very professional and friendly. Very clean too. I would recommend it to everyone. Very professional and friendly. Very clean too. More
by WALTER
Employees Worked With
August 24, 2023
Outstanding service Tony Hama was terrific thank you so much you have a lifetime customer much you have a lifetime customer More
by APARNIAN
August 24, 2023
Fast service and clean place. Highly recommend and definitely will recommend it to friends and family. Highly recommend and definitely will recommend it to friends and family. More
by conniecalonia@gmail.com
Employees Worked With
August 23, 2023
The service department and management team are excellent they are helpful and polite and always try to do their best for their customers they are helpful and polite and always try to do their best for their customers More
by STINKYMON
Employees Worked With
