Hanlees Fairfield Toyota

My vehicle was damaged and after tire was changed, the cap wasn’t put back. All the concerns I’ve had for so long keep getting ignored at the dealership. I think the management needs to really reconsider cap wasn’t put back. All the concerns I’ve had for so long keep getting ignored at the dealership. I think the management needs to really reconsider the way they run this dealership. More

The service was great, I am very happy with how I was treated, can’t wait to go back treated, can’t wait to go back More

Well professional and assisted right at the moment I walked in. Well informed of the procedures to be done. Didn’t take longer than I thought. Service Excellence! walked in. Well informed of the procedures to be done. Didn’t take longer than I thought. Service Excellence! More

Great service at this location. This was my first experience at this dealer and would come back again. This was my first experience at this dealer and would come back again. More

Great, friendly, knowledgeable service. Their pricing was better than the independent repair shop I had previously been going to. They got me in quick too. I will definitely be back! Their pricing was better than the independent repair shop I had previously been going to. They got me in quick too. I will definitely be back! More

Nathan was very helpful. He took the time to answer my questions and also took the initiative to update me thoughout the process. I believe Chris was my technician. Apparentl He took the time to answer my questions and also took the initiative to update me thoughout the process. I believe Chris was my technician. Apparently one of the machines was broken in the Toyota Garage. Chris ensured that I was still able to get the service I needed by bringing my tire to their partner garage at Nissan. I have been in similar situations at other places and I appreciate it when someone goes above and beyond to make sure the job gets done. More

Easy to get service appointments on-line. The confirmation text is also appreciated. Service rep was courteous and efficient. The confirmation text is also appreciated. Service rep was courteous and efficient. More

The person who supports us with my car was very professional ando very nice. He is great with customers! professional ando very nice. He is great with customers! More

Nataly Diaz was fine but then went on vacation and Brad took over. He was great! He kept us informed on the status of our car and when the delivery was scheduled. He answered all our questions promptly and took over. He was great! He kept us informed on the status of our car and when the delivery was scheduled. He answered all our questions promptly and showed us how everything worked in our new car. I really appreciated how patient he was with us. We had never had a hybrid before and needed some guidance. Thanks Brad for all your help. You are a star at Hanlees Toyota in Fairfield.. More

I a appreciated the person who picked me up and the manager of the repair shop. I am also satisfied with the service for the tire replacement. manager of the repair shop. I am also satisfied with the service for the tire replacement. More