Hanlees Fairfield Toyota

They are the absolute worst. I will never go back there. I brought my 2021 tundra in for a cracked windshield, the truck had 2000 miles on it at the time. They denied me because I will never go back there. I brought my 2021 tundra in for a cracked windshield, the truck had 2000 miles on it at the time. They denied me because the said they saw a chip in the glass. Ok I guess that's just how it goes. Learned to live with it. Next I went in because the center console door skin is coming apart. I showed it to the service writer an he told me no problem bring it back an we will replace it. Came back an they told me I need to pay for it because the truck now has 53,000 miles on it an they only cover up to 30,000 miles. I figured that Toyota would have some pride in the product they put out especially since I bought the truck brand new from hanlees lot. I guess I was wrong. More

Good service nice people that’s the first time that I arrived and got my car straight to get serviced thanks keep it up. arrived and got my car straight to get serviced thanks keep it up. More

Had service done on my Toyota and was very pleased with the service. The service writer was very helpful and kept me informed as to the progress of the service and what they were doing to fix a couple of p the service. The service writer was very helpful and kept me informed as to the progress of the service and what they were doing to fix a couple of problems I mentioned. I appreciated that they wanted to make sure I was taken care of and that the problems were fixed. More

Everyone is most helpful and welcoming. I was able to get an appointment for my car recall immediately. I appreciate the Uber ride home. I was able to get an appointment for my car recall immediately. I appreciate the Uber ride home. More

Eveeybody was helpful and kind. The place was clean and very convinient. Very very vey great. The place was clean and very convinient. Very very vey great. More

I am very satisfied with service, Tony explained everything and delivered as promised Thanks Tony everything and delivered as promised Thanks Tony More

Your service people were very helpful and accommodating. Service was fast and complete. The issue was addressed and taken care of Service was fast and complete. The issue was addressed and taken care of More

This dealer ship gives amazing customer service and the technicians, advisors and especially the manager in the service dept are top tier technicians, advisors and especially the manager in the service dept are top tier More

The service was very timely, efficient, and helpful. Customer relations were professional and courteous, which is very much appreciated Customer relations were professional and courteous, which is very much appreciated More

Hard to contact and connect by phone. Online works fine, difficult to make appointment by phone. Online works fine, difficult to make appointment by phone. More