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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,295 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,295 reviews

November 16, 2023

Charles was great made a long day bearable Your Dealership is totally disorganized The right hand doesn’t know what the left hand is doing I was in management for 54 years and this experience was h More

by richardlmather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Ruiter, Charles Lenard
November 16, 2023

Pleasant greeting, good customer service. I would recommend Hanes Dealership to my friends and family. More

by Mebostic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember , David Ruiter
November 15, 2023

Location is convenient, quick in and out( weekday). Like working with the same service writer. More

by GARYPMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cabica
November 14, 2023

All the customer service representatives were cordial and kind. The services provid ed were also delivered faster than expected. Definitely, a place I would go back for services and or even buy our next To More

by nnchavez2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember their names
November 14, 2023

Ryan is always so courteous and professional when I call in about my car and Carlito was so kind and caring when I brought my car in. Also, the service department was able to take me very impromptu the day More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan & Carlito
November 13, 2023

Great experience, glad the service manager reviewed my paperwork after my service. Made me feel that are thorough with their processes. More

by JBERSOLABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, Ryan, David Ruiter
November 13, 2023

Excellent service. Carol to was able to provide information and explanations in a clear, concise and timely fashion More

by Kash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito Delapena
November 13, 2023

Hi, my wife and l are so happy by choosing Toyota Fairfield ,we have been selected to shop at Toyota Daly City, plus we received an immediate and warming text from the professional salesperson which More

by faridaitdjebara14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoheir (Financial Golden Hands), David Ruiter, Nataly Diaz
November 12, 2023

Service advisor was not clear about total cost of service. I was misled and at time of payment was caught off guard on the additional amount. More

by HELEMEURRAY79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
November 12, 2023

Friendly employees with knowledge and experience when it comes to my Tacoma. I would recommend Hanlees to all Toyota owners More

by LANDIS5154EDWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hasma
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