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Hanlees Fairfield Toyota
Fairfield, CA
1,274 Reviews
Welcome to Hanlees Fairfield Toyota
Hanlees Fairfield Toyota strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Fairfield, Vacaville, Suisun City, American Canyon, Napa, and surrounding areas as your local Toyota dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,274 reviews
November 12, 2023
Great service! Very family friendly and professional. Made things super simple and easy! Very clean! Very family friendly and professional. Made things super simple and easy! Very clean! More
by Donovin
Verified Customer
November 11, 2023
I felt good about how I was treated, Leo was good overall a good experience. a good experience. More
by KTHPETE
November 11, 2023
The windshield replacement was in stock and I was able to get an appointment for the next day. The charges were for the item and for over two hours to calibrate the windshield which functions as a crash sens get an appointment for the next day. The charges were for the item and for over two hours to calibrate the windshield which functions as a crash sensor and automatically turns on the windshield wipers when it senses rain. I was told that the work had to be kept dry a few days after installation which I did. When I started using the car, the windshield rain sensor didn't work. When I tried to manually turn on the windshield wipers, I couldn't. I took the car to the dealership and the service customer receptionist also couldn't get the windshield wipers to work. So, I left the car at the dealership and waited for a message. More
by MARTINHOMEC
Employees Worked With
November 11, 2023
Great service. Very friendly. The cars were backed up at first but they got us in and out in about an hour as promised Very friendly. The cars were backed up at first but they got us in and out in about an hour as promised More
by LWALKER1290
Employees Worked With
November 11, 2023
The dealership hey Siri clean. All the employees are very friendly and efficient. My experience is always pleasant. All the employees are very friendly and efficient. My experience is always pleasant. More
by DYSHOPN
Employees Worked With
My service advisor was Ryan. He was efficient and thorough and very friendly.
November 10, 2023
They are the absolute worst. I will never go back there. I brought my 2021 tundra in for a cracked windshield, the truck had 2000 miles on it at the time. They denied me because I will never go back there. I brought my 2021 tundra in for a cracked windshield, the truck had 2000 miles on it at the time. They denied me because the said they saw a chip in the glass. Ok I guess that's just how it goes. Learned to live with it. Next I went in because the center console door skin is coming apart. I showed it to the service writer an he told me no problem bring it back an we will replace it. Came back an they told me I need to pay for it because the truck now has 53,000 miles on it an they only cover up to 30,000 miles. I figured that Toyota would have some pride in the product they put out especially since I bought the truck brand new from hanlees lot. I guess I was wrong. More
by JKJ707
Employees Worked With
