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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,274 Reviews
Welcome to Hanlees Fairfield Toyota Hanlees Fairfield Toyota strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Fairfield, Vacaville, Suisun City, American Canyon, Napa, and surrounding areas as your local Toyota dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,274 reviews

November 18, 2023

They were polite and got me exactly what I wanted. Very helpful and kept my budget in mind. More

by evidotero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Service took about 2 hours, which was longer than usual (typically 45 min). I also had an issue with a sensor and they weren’t very helpful because they couldn’t do body work at their shop which was a litt More

by WALIDARGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Was waited on quickly. Presented a coupon which was accepted. Car was ready sooner than anticipated. Quick checkout at cashier and off I went! More

by Elizokane
Recommend Dealer
Yes
Employees Worked With
Eldin Yballa
November 18, 2023

Great service , fast , experience was very satisfying and comfortable there they answered all my questions More

by carlosrojas108
Recommend Dealer
Yes
Employees Worked With
Diego and CJ
November 18, 2023

Did not keep me informed of the progress of the work they were doing. I had to call to see if my car was ready. More

by fredbelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 18, 2023

One of the worst services, they don't explain things well, it takes too long for everything, terrible service More

by mamotlakuachin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diana Trujillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

I walked in to get some required maintenance done and did not wait long at all. The service representative, Tony, was very helpful and efficient. More

by SUZIBOJESCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Service
November 17, 2023

Whenever I have and issue, Hanlees Toyota Fairfield has always been there to help. They are flexible with appointments and take care of you fast. They are the only dealership I trust. More

by BRYAN.J.LATHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony - great honest guys
November 17, 2023

Very attentive and knowledgeable CJ from Hanlees Toyota is very Attentive and knowledgeable. He made our experience extra ordinary by providing us the appropriate expectations and giving us the advice on o More

by KATHRYN.DIZON
Recommend Dealer
Yes
Employees Worked With
CJ
Nov 17, 2023 -

KATHRYN.DIZON responded

Very attentive and knowledgeable CJ from Hanlees Toyota. He made our experience extra ordinary by providing us the appropriate expectations and giving us the advice on our current and future services.

November 17, 2023

I took in my car to fix one thing, but something more urgent was done instead. More

by EMERALDFIRE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cabico
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