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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,295 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,295 reviews

December 16, 2023

I was told one hour and fifteen minutes for oil change and new wiper blades. It took two hours and my car sat in front of me, ready for 15 minutes while I waited for them to give me paperwork More

by carzykatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none of these people helped me
December 16, 2023

Knowledgeable, friendly and offered us a good price. Excellent service, will buy from them again. More

by tkcksk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Lenard, Charles Lenard
Dec 16, 2023 -

tkcksk responded

Staffs are knowledgeable, friendly and provided excellent services. They offered us a good price and we will definitely buy from them again.

Dec 16, 2023 -

tkcksk responded

Excellent services

December 15, 2023

Professional, detail orientated clean, professional,knowledgeable.com, detail oriented, great customer service clean, professional,knowledgeable.com, detail oriented, great customer servic More

by MrH1351
Recommend Dealer
Yes
Employees Worked With
Diana Trujillo
December 15, 2023

Not personable. Maybe he was having a bad day, but U did not feel welcome More

by William83
Recommend Dealer
No
Employees Worked With
Tony
December 15, 2023

Appointment was offered for the next day. They were ready for me when I arrived. Explained all that would be done and how long it would take. Tech got started right away and was completed qui More

by BECKYBARNES63
Recommend Dealer
Yes
Employees Worked With
Tony
December 15, 2023

Everyone is helpful and friendly. When calling I’ve always received an answer to my question. Services received were complete faster than expected. More

by SRREMIGIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
December 14, 2023

Brad was incredibly helpful. Kept his promises and communicated well. The whole experience was lovely. More

by geneluenyang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hayashi
December 14, 2023

it was good they were all helpful and talked politely and it is always good coming here More

by raviveersingh5
Recommend Dealer
Yes
December 14, 2023

Walked in didn't know where to go all cubicles were filled, walked around had to ask somebody with another customer where to wait, by then other people came in and were served first. No car wash was a More

by pja707
Recommend Dealer
No
Employees Worked With
UC
December 13, 2023

Helpful & timely Pat took the time to listen to my concerns & provide suggestions for me to choose from. More

by ROCHELLE
Recommend Dealer
Yes
Employees Worked With
Pat
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