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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,273 Reviews
Welcome to Hanlees Fairfield Toyota Hanlees Fairfield Toyota strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Fairfield, Vacaville, Suisun City, American Canyon, Napa, and surrounding areas as your local Toyota dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,273 reviews

October 20, 2024

They are friendly, greeted you in the parking lot. Completed the work in a timely fashion. Let me know if some other minor issues, that were taken care of at the appointmeny More

by SRADO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto consultant
October 19, 2024

Great service by Tony the service advisor and Rick the technician. They were both very courteous and professional. More

by JO2VC23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony H.
October 17, 2024

Yesterday I brought my car in for service, my car had been under the care program, last time my care was serviced it was at 80,000 mile I’m now over 90,000 & didn’t realize my service plan was up. I aske More

by Kay Morris
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ruiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Our sales guy Chris was great! Everything passed him was terrible. We had a very bad experience with the finance guy named Angel. I have never been treated so poorly when buying a More

by JES_18A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Ruiter
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

They tried to sell me 4k worth of service work that I did not need. I went to Roseville Toyota to have them look the following day and they informed me that none of that service was necessary/needed. I w More

by Derrick
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service Department
October 13, 2024

Great people with excellent service! very knowledgeable, very organized and clean area, great attitude! Thank you for the wonderful service! Ryan, Miley and the all the service and part More

by Alex Sarafraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hayashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Absolutely fantastic. Tony let me know what was going on. Very professional yet nice and personable. I'm sold on Hanlees Fairfield Toyo! More

by JINGLE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Dokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hayashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lenard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Excellent and good costumer service when you arrive to the Toyota facility all you get is a good service at all times More

by S1_ORTIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

They did a great job and it costed less than I thought it would. They even washed my car for me. More

by Sublimehi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
October 04, 2024

They listened. Asked if needed a ride. Understood the problem with repairing my car in a timely manner. More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
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