Hanlees Fairfield Toyota

It is a pleasure to visit this dealership. The employees are very professional and friendly. Lobby / waiting room is clean and comfortable. The employees are very professional and friendly. Lobby / waiting room is clean and comfortable. More

They left my oil cap open and when I drove off the dealership I realized my car was deiving a little different so I checked when I got home and it was all over my engine bay dealership I realized my car was deiving a little different so I checked when I got home and it was all over my engine bay More

Very helpful with explaining information. Very polite and attentive. Absolute professional team member to have at Hanlees Fairfield Toyota. I would like to thank Mr.Dokes and everyone there a Very polite and attentive. Absolute professional team member to have at Hanlees Fairfield Toyota. I would like to thank Mr.Dokes and everyone there at Toyota for helping me and my wife to find the perfect car for our family. Happy Holidays to everyone at Hanlees Fairfield Toyota. Once again thank you for has us there and providing us a great experience! More

Very helpful with explaining information. Very polite and attentive. Absolute professional team member to have at Hanlees Fairfield Toyota. I would like to thank Mr.Dokes and everyone there a Very polite and attentive. Absolute professional team member to have at Hanlees Fairfield Toyota. I would like to thank Mr.Dokes and everyone there at Toyota for helping me and my wife to find the perfect car for our family. Happy Holidays to everyone at Hanlees Fairfield Toyota. Once again thank you for has us there and providing us a great experience! More

I didn't speak with him, I spoke with Diana and Leo, they explained things to me very well. They gave me differences with the payments and the down payments. explained things to me very well. They gave me differences with the payments and the down payments. More

Always friendly and knowledgeable. Treats you like a friend. Wait time is always what they quote. Treats you like a friend. Wait time is always what they quote. More

Gave me the best option I had available. Understood what I wanted & kept it real. They've got my business. Understood what I wanted & kept it real. They've got my business. More

Put me in the corner and forgot about us I won't ever come back Fail come back Fail More

Always a good experience sales and service! I will always recommend to friends and colleagues I will always recommend to friends and colleagues More

Upon arrival with an appointment, on time, I was ignored by the young woman at the desk, as I stood there she took a man ahead of me, when I asked if appointments were being honored she responded by saying, by the young woman at the desk, as I stood there she took a man ahead of me, when I asked if appointments were being honored she responded by saying, 'Someone will help you shortly'. After approximately twenty minutes, Brandon Cablco introduced himself and proceeded with intake of my Automobile, he also suggested that my husband bring his Highlander in for servicing assuring me that he would get it in and serviced by end of day, he also offered to have a driver take me home. Once my husband arrived with his automobile, Brandon immediately proceeded him and arranged for a Lyft to drive us home. Brandon was thoughtful, informative, courteous and professional, he is indeed an asset to Hanless Toyota, appreciate him. Once at the Cashier, we were once again ignored as the young woman talked on the phone without acknowledgment of our presence, she never greeted us, I gave her our name, she pulled the paperwork, we paid, with no thank you for our patronage, as she looked away and picked up the phone again. Brandon Cablco, a wonderful human being that could teach many of his co-workers the finer art of Customer Support and Appreciation, I thank you for him. More