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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,295 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,295 reviews

July 20, 2024

The very worst dealership I've evr been in. They are unwilling to make ANY accommodations. Their attitude is: "hey, you don't want this car. Who cares? Someone else will buy it." They just do More

by lora.lempert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
not willing to name names
July 20, 2024

Ryan and the service/ parts crew were extremely helpful and the service was exceptional. Thank you. More

by KEMA.JOYEUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
July 20, 2024

I only have dealing with the service center and they have been great, timely and trusting More

by ADKNOPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept! None if the above
July 02, 2024

We appreciate Nataly's help with purchasing the vehicle, especially holding the used vehicle while we process payment. Too much paper documents with financing process. We would have like to see this process More

by kkim6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Nataly Diaz
July 02, 2024

Hi i really like they way Diana treated me at all times very professional and also made me feel like a family she is awesome up until now i don't regret my purchase, More

by osanchez981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Charles Lenard, Diana Trujillo
July 02, 2024

Always fast and efficient I bring my Lexus ls460f sport only here for service. Brandon and Ryan have always been amazing. More

by arirandle21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Ryan
June 21, 2024

The service was excellent. The advisor was professional and courteous. Throughly explained all the options and constantly kept in contact about the progress of the car. More

by MATTRISTOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
June 18, 2024

Great service and personal. I do appreciate the explanation from the EE that has received me. He was excellent. More

by LUDGERBADETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
June 18, 2024

Fast checkin. explained recommended service, dealership waiting areas clean and comfortable. skssk. ok ok ok More

by EARLRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
June 18, 2024

Brad was great to work with, he was very knowledgeable and explained everything to me about the car. It was a smooth transaction. I will recommend him in the future. More

by LIZ_CAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy I don't know his name, Brad Hayashi
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