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Hanlees Fairfield Toyota
Fairfield, CA
1,274 Reviews
Welcome to Hanlees Fairfield Toyota
Hanlees Fairfield Toyota strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Fairfield, Vacaville, Suisun City, American Canyon, Napa, and surrounding areas as your local Toyota dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,274 reviews
June 29, 2023
Chris, was professional, honestly one of the best people I have dealt with since COVID. Finally some good old fashioned customer service. Thanks again for a great experience. I have dealt with since COVID. Finally some good old fashioned customer service. Thanks again for a great experience. More
by kimhobart55
Verified CustomerEmployees Worked With
Chris
June 29, 2023
Poor communication, don’t keep their word. . On 27 th i was told to me on 28th at 730, and was told i will be the first customer, had to wait for hrs once i got there.?. They only rotate my ti . On 27 th i was told to me on 28th at 730, and was told i will be the first customer, had to wait for hrs once i got there.?. They only rotate my tires, and said there might be nails on back of passenger tire. They said to go to Les Shawb because there is nail in my tires. They dud nit fix it. There was no nails per Les Shawb staff. I spent 2 hrs at Toyota and 2 hrs at Les Shawab. I feel like I was in a while goose chase.. I came from Seattle and was used to be treated so well by Toyota staff. I hope this an isolated incident. Communication is very important with staff, not give wrong information.? More
by saritalohani936
Employees Worked With
June 29, 2023
Convenient location, assume they are competent in what they are doing. Recommended new tires, so they did not rotate our tires. they are doing. Recommended new tires, so they did not rotate our tires. More
by DICKJO_54
Employees Worked With
June 29, 2023
They provided me with excellent service. They ordered the exact tire I needed and installed it the next day, the same day the tire was delivered. They ordered the exact tire I needed and installed it the next day, the same day the tire was delivered. More
by zuheirerakat19
June 29, 2023
Professional and efficient service. I would benefit by having a more detailed description of the manufacture recommended service that the vehicle is about to receive. I would benefit by having a more detailed description of the manufacture recommended service that the vehicle is about to receive. More
by EDGEMUNDO
Employees Worked With
Service advisor
June 29, 2023
Hanlee Toyota serviced my car. From the start to the end was very professional. All work was done in a timely manner and finished when expected to be finished. I rate their service From the start to the end was very professional. All work was done in a timely manner and finished when expected to be finished. I rate their service and their customer service an A+ !Thankyou Hanlee for always being so courteous and professional. More
by JMVILORIA
Employees Worked With
Other Employees :
Ryan Vas. 5 ??????????, Audrey Ryan
June 28, 2023
Extremely nice helpful and informative. I would recommend this dealership to friends and family members. I would recommend this dealership to friends and family members. More
by avilla55448
June 28, 2023
Great service loved it took care of my car and I was glad I will always come back to this Toyota dealership in Fairfield California I will always come back to this Toyota dealership in Fairfield California More
by BIG_BOB1944
