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Hanlees Fairfield Toyota
Fairfield, CA
1,273 Reviews
Welcome to Hanlees Fairfield Toyota
Hanlees Fairfield Toyota strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Fairfield, Vacaville, Suisun City, American Canyon, Napa, and surrounding areas as your local Toyota dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,273 reviews
July 20, 2024
The very worst dealership I've evr been in. They are unwilling to make ANY accommodations. Their attitude is: "hey, you don't want this car. Who cares? Someone else will buy it." They just do They are unwilling to make ANY accommodations. Their attitude is: "hey, you don't want this car. Who cares? Someone else will buy it." They just don't give a xxxx. More
by lora.lempert
Employees Worked With
not willing to name names
July 02, 2024
We appreciate Nataly's help with purchasing the vehicle, especially holding the used vehicle while we process payment. Too much paper documents with financing process. We would have like to see this process especially holding the used vehicle while we process payment. Too much paper documents with financing process. We would have like to see this process upgraded to digital formats as we have experienced with other dealerships. More
by kkim6
Verified CustomerJuly 02, 2024
Hi i really like they way Diana treated me at all times very professional and also made me feel like a family she is awesome up until now i don't regret my purchase, very professional and also made me feel like a family she is awesome up until now i don't regret my purchase, More
by osanchez981
June 21, 2024
The service was excellent. The advisor was professional and courteous. Throughly explained all the options and constantly kept in contact about the progress of the car. The advisor was professional and courteous. Throughly explained all the options and constantly kept in contact about the progress of the car. More
by MATTRISTOW
Employees Worked With
Service advisor
June 18, 2024
Brad was great to work with, he was very knowledgeable and explained everything to me about the car. It was a smooth transaction. I will recommend him in the future. and explained everything to me about the car. It was a smooth transaction. I will recommend him in the future. More
by LIZ_CAR
June 18, 2024
Great service and personal. I do appreciate the explanation from the EE that has received me. He was excellent. I do appreciate the explanation from the EE that has received me. He was excellent. More
by LUDGERBADETTE
Employees Worked With
June 18, 2024
Fast checkin. explained recommended service, dealership waiting areas clean and comfortable. skssk. ok ok ok explained recommended service, dealership waiting areas clean and comfortable. skssk. ok ok ok More
by EARLRB
Employees Worked With
June 17, 2024
When you tell me a price, that what I believe, then you do something and come back and give me another price. You have given me a bad taste for trust and working with you, do something and come back and give me another price. You have given me a bad taste for trust and working with you, More
by Reese
Employees Worked With
Service department
