
Hanlees Fairfield Nissan
Fairfield, CA
Filter Reviews by Keyword
By Type
Showing 206 reviews
The technician rotated the tires but missed the fact that one of the tires were bulging and separating from the inside belts and that was the cause for the front end wobble not the brakes or the newer struts one of the tires were bulging and separating from the inside belts and that was the cause for the front end wobble not the brakes or the newer struts that were installed about 2 years ago that he said showed significant signs of wear. I took the car to another shop and they replaced the two front tires and the problem went away. Try a little harder. Complete mis-diagnosis. Wow! More
They changed my oil and fixed other items that needed fixed. I was happy with the service. I only wish as a loyal customer that I get a loyal customer discount on my repeat customer loyalty fixed. I was happy with the service. I only wish as a loyal customer that I get a loyal customer discount on my repeat customer loyalty More
Service department is very good. My oil change and maintenance check was excellent. They scheduled me for the next workday when I called for an appointment . Highly recommend to o My oil change and maintenance check was excellent. They scheduled me for the next workday when I called for an appointment . Highly recommend to others. More
I thought you get a complimentary car wash if you take it in for service, but they never do the car wash. I've been going the the Fairfield center for a year and they never wash the car after service. The se in for service, but they never do the car wash. I've been going the the Fairfield center for a year and they never wash the car after service. The service center at Serramonte in Daly City always washed my car. Fairfield doesn't. Don't advertise that you get a car wash when you don't. More
This was a great experience! The staff was so professional and provided great customer service! Chris was super nice and his customer service was amazing! Just when I thought cus The staff was so professional and provided great customer service! Chris was super nice and his customer service was amazing! Just when I thought customer service didn’t exist anymore. 😀 More