Hanlees Davis Chrysler Dodge Jeep Ram - Service Center

Good, got an an appt quickly. it was nice to be sent home on lyft.. It's very busy it was nice to be sent home on lyft.. It's very busy More

Went in for a scheduled maintenance service appointment and ended up being at the dealership for two hours for an oil change. and ended up being at the dealership for two hours for an oil change. More

Doing a good job working with us to PDI hundreds of vehicles getting repairs performed and recalls addressed vehicles getting repairs performed and recalls addressed More

It took me four months to get my car service for a new transmission service tech never got back to me and let me know the status of my car. She says I will keep you informed. Never call me once. transmission service tech never got back to me and let me know the status of my car. She says I will keep you informed. Never call me once. More

Glad to get the issue resolved so easily. Very difficult to contact the service department, but they were very nice. Very difficult to contact the service department, but they were very nice. More

I use this dealership exclusively for service on my Jeep Wrangler. Excellent service. Nice waiting room. Wrangler. Excellent service. Nice waiting room. More

This will be the first time and last time I visit this particular dealership. Experienced all the typical dealership nonsense; -$200 for a $50 part any where else. Told it would take 10 days to particular dealership. Experienced all the typical dealership nonsense; -$200 for a $50 part any where else. Told it would take 10 days to change out a sensor and program a key. Ended up taking 13 days. Zero communication, no update phone calls. Said they had to get a part from a different dealership, they made it sound like it was super far away and would be difficult to get, when it was just across town. Told me I could go get the part myself and bring it back to them. What am I paying them $900+ dollars for if I have to go get my own parts? Best part was I called on the 13th day to see what the status of my vehicle was. The service person I was working was not available, o.k. fine, I asked to speak to the service manager, get the service manager on the phone, again, what the status is of my vehicle, he goes and checks. While I am on hold with the service manager the individual who was supervising my service called me and left me a voicemail saying my vehicle was ready for pick up. I did not answer the call as I was on hold and did not recognize the number. The service manager comes back on the phone to tell me that my vehicle is ready for pick up and the service person I was working with called me 15-20 minutes prior and left me a voicemail to tell me my vehicle is ready for pick up. So...who is telling the truth here? Had the vehicle been ready for sometime and they just forgot to call me or did I just happen to call at the exact moment the vehicle was ready? Who knows who cares. As I said before, it was the first time and the last time I would ever take my vehicle here. More

Good service. Good staff. Knowledgeable helpful Clean environment. Handle work load well good product knowledge Good staff. Knowledgeable helpful Clean environment. Handle work load well good product knowledge More

Lack of communication and lack of of ability to get a hold of the service department. Had my vehicle over two weeks. Waiting for a fuel injector than an O2 sensor. Had to bring the truck back for O2 sens hold of the service department. Had my vehicle over two weeks. Waiting for a fuel injector than an O2 sensor. Had to bring the truck back for O2 sensor. Called a couple times no answer from service department. After three weeks I called and the sensor was there. Not sure how long it had been there. Because no one called me. Bought the truck there and like to use the place I bought it. But I won’t be back and I won’t by another Dodge if an o2 sensors is going to take weeks to get More

Great service team. Made my appointment easy and my car was completed quickly. I will be coming back! Made my appointment easy and my car was completed quickly. I will be coming back! More