Hanlees Davis Chrysler Dodge Jeep Ram

Very poor communication between salesman and finance officer. We waited over 3 hours to sign papers and I was paying cash. I threatened to leave when the place was closing down and we were still waiting officer. We waited over 3 hours to sign papers and I was paying cash. I threatened to leave when the place was closing down and we were still waiting to sign and finally our salesman came with an iPad for us to sign. The finance officer told us he had no idea we were waiting! The sales staff was watching YouTube while I was steaming mad waiting to meet the finance guy snd it wasn’t until they thought they were going to lose a sales did they finally jump! I recently bought another car cash and it took 30 minutes from start to finish so to be at this dealership almost 4 hours was infuriating More

They was nice and kind and very helpful. And got me into a car I can afford And got me into a car I can afford More

No return call after at least 3 calls were placed. Had to call Kia corporate for assistance. Had to call Kia corporate for assistance. More

Service department was well trained and efficient. Tony was amazing to work with. Thoroughly explained the situation with my Ram truck. He even stayed after hours so I could pick up my vehicle. You do Tony was amazing to work with. Thoroughly explained the situation with my Ram truck. He even stayed after hours so I could pick up my vehicle. You don't see this type of customer service anymore. More

This dealership has a very friendly service department. I will recommend this service department to all my friends and family. I will recommend this service department to all my friends and family. More

Well what I can say is your Service Advisor Mr Lam Mai provided me with an outstanding and above excellent service…. He went above and beyond in providing exceptional service in helping me get my car repa provided me with an outstanding and above excellent service…. He went above and beyond in providing exceptional service in helping me get my car repaired to my satisfaction…. And it seem like he’s doing the job of (3) three Service Advisors…. Because it looks like he’s the only person doing that job…. I think you’re probably not paying him enough compared with the hard work and long hours he puts in every day…. I’ve sat in his office and seen him fix a service issue that some one else had missed up pretty bad…. You really might want to seriously consider paying him a lot more compared with all of the dedicated and hard work he does…. He really makes your business look good…. And I for one am so glad you have him working for…. And I do thank you so much for providing me with such excellent service…. More

The check in was good but the check out long. If they do the check out faster could be excellent.. If they do the check out faster could be excellent.. More

Service took way too long. Also performed service that wasn’t requested or needed. They did not disclose all the service that they were going to do up front in writing. Also performed service that wasn’t requested or needed. They did not disclose all the service that they were going to do up front in writing. More

Horrible. They kept my car for over 6 weeks, didn't communicate at all with me about the status of my car, and charged me over $600 to do a diagnostic and chan They kept my car for over 6 weeks, didn't communicate at all with me about the status of my car, and charged me over $600 to do a diagnostic and change my spark plugs. Now two days later my Kia wont start because whatever they did to "fix" my car actually screwed up my battery and made things worse. If Hanless Kia just had run of the mill bad service I'd take my car back there and demand that they fix my battery. But they service station is worse than just bad. I have no doutb they would make my car worse, make me wait weeks, and over charge me. Unbelievably bad. More

Tony was very helpful with getting the service done. Highly recommend! He made things very easy for me. Highly recommend! He made things very easy for me. More