Hanlees Davis Chrysler Dodge Jeep Ram

Very good service and not wait long times, l will introduce more friends come this dealership. introduce more friends come this dealership. More

Randy and his crew were really helpful and considerate when helping me find the perfect car. when helping me find the perfect car. More

Advisors not responding. Need to repeatedly call. More than a week pending for repair. Car ac broke No loaner/rental car provided. Asking to just take back the car but advise Need to repeatedly call. More than a week pending for repair. Car ac broke No loaner/rental car provided. Asking to just take back the car but advise not to use AC. That’s impossible for a weather reaching 100F. Really disappointing. More

The absolute best experience I have ever had purchasing a vehicle! No hassle, no nonsense. The sales manager Marc was the best! vehicle! No hassle, no nonsense. The sales manager Marc was the best! More

Horrible customer service. No communication with the customer or between the departments. I will never go back to David Hanlees No communication with the customer or between the departments. I will never go back to David Hanlees More

The customer service was excellent, they were able to identify and correct all the issues I had. identify and correct all the issues I had. More

Brought my jeep in for a check engine light. Had appointment and it took two days to finish. Tech did not replace thermostat housing with a new gasket. It blew most of the coolant out on the way Had appointment and it took two days to finish. Tech did not replace thermostat housing with a new gasket. It blew most of the coolant out on the way home. I have pictures of gasket it was hard, brittle and cut. Found screwdriver left in engine compartment. Missing random caps and components not secured with factory hold down clips. Jeep was returned to dealership before 0800 opening next day. Employees were showing up to work after 0800 to open. Dealership appeared to be going out of business. General cleanliness and grounds unkept. Employees left for lunch without turnover causing delay in vehicle return. Keys misplaced at at end of day pickup on second day return. Questioning if techs are certified or qualified to work on vehicles. Left feeling unsure of the quality of service. With this huge list of negative issues. Our service manager seemed to be concerned and really helped deescalate the situation ensuring it would be taken care of. This is an honest review. It has been several days and the emotions are gone. More

Extreme lack of communication, unable to access service tech when needing to, took two days to change transmission fluid and called me after hours to tell me my car was done but couldn’t be picked up until tech when needing to, took two days to change transmission fluid and called me after hours to tell me my car was done but couldn’t be picked up until the next day More

Mohammed and the general manager were great, Mylie not so much. She was in a hurry not understanding what I had paid in advance. Mylie was trying to over charge me, She kept saying you need to pay $675 over much. She was in a hurry not understanding what I had paid in advance. Mylie was trying to over charge me, She kept saying you need to pay $675 over and over not listening to what I was saying. It was a good thing the service manager helped me when I picked up my car. He saw and understood what I was saying. More

The Hanlees team was great is our car buying experience. They made the process very seamless and were very helpful. They made the process very seamless and were very helpful. More