Hanlees Davis Chrysler Dodge Jeep Ram

It’s the worst service I’ve had, they are liars and 😡 super bad service super bad service More

No opinion of the service center ive never used them before but they lack in other areas before but they lack in other areas More

Came in for a normal maintenance service interval. They had it for 2.5 hours but did not change the oil due to service advisor removing it from the work order. Original service advisor decided to leav They had it for 2.5 hours but did not change the oil due to service advisor removing it from the work order. Original service advisor decided to leave early so manager had to step in. They had the truck for another hour to just change oil and filter. Oil overfilled by 1/2 court. $200 shop rate coupled with xxxxing terrible experience, I’m never letting these clowns touch my xxxx again More

Extremely friendly and helpful. The car buying process was free from tension and negotiation histrionics. Everyone was extremely gracious and cordial. On of the most pleasant tran The car buying process was free from tension and negotiation histrionics. Everyone was extremely gracious and cordial. On of the most pleasant transaction processI’ve have experienced in a long time. You have a superb team at this location. More

Trucks air cleaner was filthy, a/c didn’t work, cabin are filter was filthy. Had to recharge the a/c system filter was filthy. Had to recharge the a/c system More

I had a great experience at this dealership the representative new exactly what I needed and steered me in the right direction I really love the car and I will definitely recommend this dealership representative new exactly what I needed and steered me in the right direction I really love the car and I will definitely recommend this dealership and I would hug recommend Randy he was excellent. More

Services is slow bad customer services happen more then 3 times the same situation we coming back because other kias are far aways from we're we coming from. Really dissatisfied with poor customer services.. times the same situation we coming back because other kias are far aways from we're we coming from. Really dissatisfied with poor customer services.. need to improve a lot before a change my mind. More

This is by far the worst customer service I have ever experienced. I personally am a 5 time Kia Customer and first time Kia Davis customer and am hugely disappointed. Sale of car was rocky, ended up bein experienced. I personally am a 5 time Kia Customer and first time Kia Davis customer and am hugely disappointed. Sale of car was rocky, ended up being 10k over what we agreed upon for warranty, license, tax, etc when we got to financing. The salesman promised us a spare key and it has been 3 months (March 2023-June 2023) and still no key. I have called 11 different times with no return call and went there in person 5 additional times. The last time I was there in person the Sales Manager walked over to Parts to personally order the spare key for us (May 26 2023). He stated it would be a maximum of 5 days to order the key. Still no key as of today June 16 2023. I placed a phone call to the dealership once again yesterday June 15 2023 to which they said they haven’t ordered the key and they would and I needed to wait another 3-5 days. I have spoken with Nora on several occasions and she has been pleasant with the exception of yesterday. When on the phone with her she told me “we’ve been busy and I don’t have time for this” and “no we don’t put people on hold so we need to call you back”. I requested a call back from the manager after their meeting and no one has called. When asking to speak with the manager on the phone, the salesman said “we can’t do that, it’s not like it’s going to make the key come any faster”. I have been locked out of the vehicle twice now and had to go through insurance and pay someone to get my keys out both times. We’ve had one oil change there (May 27 2023). I paid 90$ more than I was quoted and the service took 2.5 hours. For just a tire rotation and oil change that they said would be done in 45 minutes. More

Ramon was great at taking care of the Ram recall. Service department is great and I will be using Hanlee for my next service and purchase Service department is great and I will be using Hanlee for my next service and purchase More

Good service knocking out all of the PDI Vehicle's being delivered out of our 400 delivered out of our 400 More