Hanlees Davis Chrysler Dodge Jeep Ram
Davis, CA
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Poor customer service. They don't return phone calls My car was dropped off on November 25. All it needed was a fuse. Nine days later I finally got it back after they got They don't return phone calls My car was dropped off on November 25. All it needed was a fuse. Nine days later I finally got it back after they got the fuse from Vacaville dealership. Doughty I will ever use Davis KIA again. More
Very nice and caring people. Relaxed process, no upsell, or pressure to buy optional items. Bought a Kia not a Chrysler Relaxed process, no upsell, or pressure to buy optional items. Bought a Kia not a Chrysler More
Horrible experience, nothing was done on my vehicle. There has also been no follow up on the recall part coming in, or from the manager that I’ve called and emailed regarding my experience. There has also been no follow up on the recall part coming in, or from the manager that I’ve called and emailed regarding my experience. More
They pay no attention to previously scheduled appointments. And do the minimum work required. Even if a little extra effort would do a better job appointments. And do the minimum work required. Even if a little extra effort would do a better job More
Super professional. Clear, open communication. They were willing to listen to and work with customers. It was a nice experience and we got the car we wanted at a very c Clear, open communication. They were willing to listen to and work with customers. It was a nice experience and we got the car we wanted at a very competitive price. They felt like real people not like sales dudes working us over like it can feel sometimes at dealerships. More
Actual work is fine. Poor communication at all levels. They don’t return phone calls. Fail to estimate how long work will take. Drop off process is inefficient and wastes Poor communication at all levels. They don’t return phone calls. Fail to estimate how long work will take. Drop off process is inefficient and wastes a lot of time More
My experience with Steve, internet sales manager, was great. He made sure I got every rebate possible, was kind and outgoing to both my daughter and I and made sure we felt like we were part of the famil great. He made sure I got every rebate possible, was kind and outgoing to both my daughter and I and made sure we felt like we were part of the family. More