Hanlees Davis Chrysler Dodge Jeep Ram

Randy was very helpful and knowledgeable. One of his associates above him that was putting numbers together for my review almost cost you the sale. One of his associates above him that was putting numbers together for my review almost cost you the sale. More

They did a good job. They did a great inspection on my truck and let me know all of the concerns they had about it and broke everything down to me, and made sure I unders They did a great inspection on my truck and let me know all of the concerns they had about it and broke everything down to me, and made sure I understood it. More

I had an appointment. There was no shuttle or complementary vehicle available to utilize. I ended up Uber-ing to a friends house as they told me it would take 2hrs. (Again There was no shuttle or complementary vehicle available to utilize. I ended up Uber-ing to a friends house as they told me it would take 2hrs. (Again, no ETA on shuttle or other transportation) Got a call an hour later that it was ready. Asked again about shuttle. No ETA from when i originally dropped off my car. (1.5hrs ago) Ubered back. Took 30mins for me to get my keys. I will say: they said they were short staffed, so I understand the situation, but don't call me to come back if its not ready. & maybe offer a shuttle that is really available? More

Miley said the car would be ready and it wasn't - even the following day. She was unprofessional and lacked basic communication skills including ability to provide work order upon check in or at any time the following day. She was unprofessional and lacked basic communication skills including ability to provide work order upon check in or at any time prior pickup. She also failed to return phone calls. When my husband and I came into the dealership in hopes of getting any update, Miley was defensive and unhelpful in simply returning our vehicle to us. We raised our voices in frustration and the dealership's response was to call the police! We could not believe the lack of service and professionalism that was displayed. More

At 8am appt nobody there till 8;10 Employees weren't there on time If they make appt they should be there on time there on time If they make appt they should be there on time More

Asked for a tire rotation. Was charged, and tires weren't rotated I was charged $40, for a service that was not completed Was charged, and tires weren't rotated I was charged $40, for a service that was not completed More

They overcharged me and didn't do what they said they did on the receipt. They refused to talk to me about my concerns. They didn't address the problem I took my vehicle in for. They charged me over $200 for on the receipt. They refused to talk to me about my concerns. They didn't address the problem I took my vehicle in for. They charged me over $200 for checking the battery, which I had already checked before I brought it in, and didn't actually do. More

It took 30min to check me in when I had a driver waiting and the service department was empty. I returned to check out and mentioned I had a coupon that I forgot to mention at check in because I was so worr and the service department was empty. I returned to check out and mentioned I had a coupon that I forgot to mention at check in because I was so worried about my driver and they told me it was too late and I could not use it. More

Their computers were down so I waited for over 2 hours with an appt for them to tell me they couldn't fix my problem and they'd call me. That was 2 days ago with an appt for them to tell me they couldn't fix my problem and they'd call me. That was 2 days ago More

Our purchase was simple, convenient, had a good feeling and was enjoyable. The dealership was fast and efficient and kind and helped us through the process. Nora and Alex were amazing. The finance guy was and was enjoyable. The dealership was fast and efficient and kind and helped us through the process. Nora and Alex were amazing. The finance guy was funny and careful. More