Hanlees Davis Chevrolet

Rude customer service . Very disorganized. Not sure if they understand exactly what they are doing. Would not recommend Very disorganized. Not sure if they understand exactly what they are doing. Would not recommend More

Service log was clear and detailed, could call more with updates regarding repairs or repair times updates regarding repairs or repair times More

Prompt service and follow up bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla More

Great service from great people. Everyone there treated me with respect and genuinely cared. I didnt feel pressured or uncomfortable in any way. I got the car I loved at a great pric Everyone there treated me with respect and genuinely cared. I didnt feel pressured or uncomfortable in any way. I got the car I loved at a great price and met some great people too. I would recommend buying a car there to everyone I know. More

Service was great, however I wish there was better communication with the shuttle. We were told to call the shuttle to pick us up ourselves (unlike the previous time) and the shuttle didn’t pick up. T communication with the shuttle. We were told to call the shuttle to pick us up ourselves (unlike the previous time) and the shuttle didn’t pick up. They didn’t have a ride arranged for us and we had to find our own ride. Aside from this, everything else was great. =) More

Very courteous and helpful, helped getting us back on the road asap while on our vacation. road asap while on our vacation. More

Great service and customer service. Always friendly and they do great work. Thanks again gyys Always friendly and they do great work. Thanks again gyys More

Thad my car towed to Hanlees Davis Chevrolet during an emergency mechanical failure in my car and I wish I could have gone anywhere else. The service manager is an extremely rude person. I had to request emergency mechanical failure in my car and I wish I could have gone anywhere else. The service manager is an extremely rude person. I had to request the itemized service list be emailed from him several times before the document was sent. He treated me with disrespect assuming I couldn't understand the paperwork and insisting that drive to Davis from Sacramento knowing my car is in his custody. He repeatedly said I needed to "visually see the forms" with him instead of just letting me work out any issues I was having with my warranty coverage with the company that I have the warranty with. Every step of the process of getting my car fixed has felt like the service manger trying to swindle me out of more and more money. He also said "too many people are involved" when I asked him to reach out to my claims adjuster because they had additional questions about the work being done on my car. I am not sure how many claims adjusters contacted him on my behalf but I can't imagine it is out of the ordinary to have verify work with claims people and warranty groups. If I hadn't had an emergency I wouldn't have gone there and now after this experience I would never plan to come back. If you are thinking of taking your car to this place just know, there are much better options. More

I very much appreciate the new service adviser Matvey Malozemlin. He gave me the best most transparent service that I’ve ever received at this service location Malozemlin. He gave me the best most transparent service that I’ve ever received at this service location More

Great service manager. Pricing way to high for repairs. $1000 dollars to replace heater hose. Way to much for a 35 dollar part. How can you justify this for a 30 minute rep Pricing way to high for repairs. $1000 dollars to replace heater hose. Way to much for a 35 dollar part. How can you justify this for a 30 minute repair? More