Hanlees Davis Chevrolet

My car is still not repaired and now has a dent in the hood looks like someone leaned on it hood looks like someone leaned on it More

Jay was super helpful from first contact until final sale. Very personable and helpful. We went to the dealer on a Sunday to check out an CX5 as well as see what kind offer we would get on our current sale. Very personable and helpful. We went to the dealer on a Sunday to check out an CX5 as well as see what kind offer we would get on our current car. After a few offers from the dealer we finally were offered a fair price for our trade in. Then we got a good price from the dealer on a CX5. Car is in great shape. Low miles. Good service records. Biggest downside was when we test drove the car it was dirty and had less than a gallon of gas. We were told that the car would be filled up and washed before we left. We made sure while signing paperwork that this was still the case. They said yes, we will go fill it up and wash it was we finish a few more signatures. We wanted to verify because we signed something about car being as-is and not coming with anything else. They assured that just meant no extended warranty, it would come with gas. Unfortunately after we signed all paperwork and were given keys that used cars don’t get washed or come with any gas. Would’ve been nice to know that from the beginning. And the process took at least an hour longer than any other car we’ve ever purchased. Other than that it was a good experience. They even beat the APR we got from our bank. 4 out of 5 star experience. More

Matt, the service advisor, was very attentive in listening to the problem. He also provided some alternatives and a clear explanation of options. listening to the problem. He also provided some alternatives and a clear explanation of options. More

I have never dealt with a dealership without walking away aggravated until now. We even had a slight bump in the road and they made it very easy on me and quickly handled it. I now have the best truck I've aggravated until now. We even had a slight bump in the road and they made it very easy on me and quickly handled it. I now have the best truck I've ever owned and couldn't be happier. The best part was my salesman Jay. He listened to me, was extremely patient and easy to work with. He left me feeling like I got an honest deal, even if I didn't...lol I got an excellent deal though...no complaints and if you knew me you would know this is huge coming out of my mouth. More

They were able to do the work while I waited, which was great. But it should have taken 20 minutes and it took about 60. great. But it should have taken 20 minutes and it took about 60. More

Took our 2022 electric car in on 8/02 for message alert. Turns out battery was bad and needed warranty replacement. Got car back 3 weeks later filthy and scratched. Was obviously just left outside the entir Turns out battery was bad and needed warranty replacement. Got car back 3 weeks later filthy and scratched. Was obviously just left outside the entire time and whoever scratched the car apparently didn’t care. I had asked for a loaner and was told they didn’t have one, but I could rent a car and would be reimbursed $45/day. I checked on that and the cost would have been well over $120/day. No thanks. More

Matt, my service advisor and German has stellar customer service. They listened to my concerns, diagnosed and confirmed the repair needed and kept me up to date every step of the way while my car was bein service. They listened to my concerns, diagnosed and confirmed the repair needed and kept me up to date every step of the way while my car was being serviced! They went above and beyond! I originally purchased my car at Hanlees from Dave Estacio and every time I had my car serviced there I was completely satisfied. I only trust taking my Vette to Hanlees in Davis for major service! More

No pressure put on by there sales people. Gave space to let me check out vehicle and take on test drive. Gave space to let me check out vehicle and take on test drive. More

Very helpful getting us through a warranty part fix. Explained everything clearly and communicated with us regularly. Explained everything clearly and communicated with us regularly. More

the service manager is always attentive! i won’t go any place else because of him i won’t go any place else because of him More