Hank Graff Chevrolet Davison - Service Center

The Dealership charged an excessive amount of money to “diagnose” the particular problem with my vehicle…. Even though their diagnosis ending up matching perfectly to what I told them needed replacing in “diagnose” the particular problem with my vehicle…. Even though their diagnosis ending up matching perfectly to what I told them needed replacing in the first place. After the experience It seemed as if they do this to allow them to make a hefty profit of their customers without having to perform any actual repairs once the customer realizes that the dealership’s services are un-affordable. The quote for my particular repair ($1,200) was more than double of what the two competitors within a mile quoted the repair at. $(441) and ($600) If they up charge this much on repairs, I can only imagine how much they must up charge on their brand new vehicles More

I had an oil chg and Alex was very professional, pleasant and quick. Pleasant experience and quick. Pleasant experience More

Very friendly very helpful. Fast service clean and organized would recomend to anybody. I will be coming back Fast service clean and organized would recomend to anybody. I will be coming back More

They were very prompt getting back to me. With the diagnosis on my car, thank you. With the diagnosis on my car, thank you. More

The staff was prompt and friendly. The process was smooth. It took about 30 minutes for my oil change & tire rotation. I had ordered some floor liners that were ready to be picked up The process was smooth. It took about 30 minutes for my oil change & tire rotation. I had ordered some floor liners that were ready to be picked up, so I picked those up while I was at the dealership. The guy who told me my car was ready helped me carry the boxes to my car and helped load them in. He was very friendly & outgoing. Overall, I was very pleased with the service. More

I've owned GM cars all my life, and have had mostly positive, but occasionally less than satisfactory, experiences through the years with dozens of dealerships. My recent experience as a customer in th positive, but occasionally less than satisfactory, experiences through the years with dozens of dealerships. My recent experience as a customer in the service department at Hank Graff in Davison has exceeded my expectations. From my first phone call to the dealership, every interaction with the service manager, Justin Price, service representative, Chase Baliey, and technician, Lance Collins, has been impeccable, polite, friendly, caring, helpful, and knowledgeable..Their expertise and persistence enabled them to diagnose and solve a challenging issue on my 2022 Chevy Equinox. They kept me in the loop at every stage of the process, and appointments were on time. Mr. Graff, you are blessed to have these men on your team at Hank Graff Chevrolet. Kudos to everyone for their outstanding work! I am a happy new customer, will contact Hank Graff in the future for sales and service, and will recommend the dealership to my friends. More

Prompt service and amazing customer service. completed everything within 15 minutes of arrival! i would highly recommend! completed everything within 15 minutes of arrival! i would highly recommend! More

Great service always a joy to go there excellent service excellent work I will be a repeat customer for sure excellent work I will be a repeat customer for sure More

Everyone was great! Fast and friendly Service and very helpful to a new customer! Thank you! Fast and friendly Service and very helpful to a new customer! Thank you! More

Sorry, didn't get the name of the employee I was dealing with but very easy to work with. with but very easy to work with. More