Hank Graff Chevrolet Davison - Service Center

Was greeted and written up very promptly. Directed to the customer lounge. In less time than was promised the young lady was back with the paperwork. In less than 5 minutes she returned with Directed to the customer lounge. In less time than was promised the young lady was back with the paperwork. In less than 5 minutes she returned with my keys as my cars was ready in the parking lot. Very pleasant experience. More

The oil change went as scheduled and there was were not any unexpected problems with the process. any unexpected problems with the process. More

Had to have my car towed to the dealership on a Saturday. The dealership called to confirm they received the car and the car was repaired the following Monday. The dealership called to confirm they received the car and the car was repaired the following Monday. More

The staff are very helpful, friendly, and knowledgeable both on the phone or in person both on the phone or in person More

Wasn't the best experience I've had here. Took longer than expected. Less was done than what I actually requested. Tire sensors are still broken. I would say this was on the technician, Trent Took longer than expected. Less was done than what I actually requested. Tire sensors are still broken. I would say this was on the technician, Trent listed it to be done, which it never was. My truck was there for 2 entire days for a tuneup, oil change, and a bolt on my lower control arm (that apparently they have been having issues with on multiple customer vehicles). I thought it was a bad ball joint, apparently it was worse! I feel this could have been taken care of in a more timely fashion. Trent did his job great, however his technicians need to pay attention to the work order better. More

Eric was helpful and prompt in getting information needed to me for a windshield repair that was damaged in the hail storm. to me for a windshield repair that was damaged in the hail storm. More

Very friendly and helpful in all aspects of customer service. Would recommend. Them to my friends and family. service. Would recommend. Them to my friends and family. More

Great location! ! Madden’s lounge across the street if your waiting for your vehicle to be serviced. Good food, and a bar if you can’t make up your mind on that bran ! Madden’s lounge across the street if your waiting for your vehicle to be serviced. Good food, and a bar if you can’t make up your mind on that brand new one!!! More

Austin is so efficient and so friendly and makes everything so convenient! Everyone is so helpful. everything so convenient! Everyone is so helpful. More

Fast & efficient Raylean set up appointment efficiently & Trent got safety recall taken care & I was out of there in about half hour. Trent got safety recall taken care & I was out of there in about half hour. More